Job Description

Join a workplace where hospitality, organisation and professionalism come together to deliver an exceptional experience for clients, visitors and colleagues.


We are seeking a

Receptionist

to join our Rapport team in Southampton. You will play a key role in ensuring smooth front-of-house operations while supporting the wider team. This is an exciting opportunity for someone who enjoys being organised, thrives on variety, and takes pride in creating a welcoming and efficient environment.



Contract & Hours

Type of contract:

Full-time, Permanent

Hours:

42.5 hours per week

, Monday-Friday, worked on a shift rota to meet business needs

Location:

Southampton


What will you get?

Financial Freedom:

Exclusive travel and grocery discounts, plus life assurance and cash rewards

Secure Your Future:

Contributory pension scheme

Health Matters:

Access to wellbeing initiatives, an Employee Assistance Programme, and digital GP services

Grow with Rapport:

Continuous learning and development opportunities to advance your career

Be Recognised:

WOW! Awards and Rapport Excellence Awards

Give Back:

One paid volunteering day each year


Main ResponsibilitiesWarmly welcome clients and visitors, escort them to meetings, and coordinate refreshments Manage incoming calls, route appropriately, and take accurate messages Book and prepare meeting rooms, ensuring equipment and refreshments are ready Maintain clean and organised reception and meeting areas Manage visitor access, including badges and sign-in procedures Receive, sort, and dispatch mail and packages Monitor and order office supplies efficiently Support events and ad hoc administrative tasks as required Act as Travel Programme Coordinator, assisting with bookings and queries Handle confidential information with discretion


The Ideal Candidate WillShare our Rapport values:

Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together

Have a warm, approachable personality and a professional, courteous manner Be highly organised, detail-oriented, and able to prioritise a diverse workload Be confident managing multiple stakeholders, including clients, colleagues, contractors, and VIPs Demonstrate strong IT skills, including Outlook, Microsoft Office, and general office systems Be proactive, adaptable, and resourceful with a can-do attitude Maintain confidentiality and exercise discretion when handling sensitive information Be comfortable working independently as well as part of a team Have excellent communication and time management skills, remaining calm under pressure


Why Rapport?
At Rapport, our people are at the heart of what we do. We offer over 50 training workshops and structured programmes to help you develop professionally and personally.


We are committed to

diversity, equality and inclusion

through our "Be Yourself at Rapport" programme and Employee Networks. Wellbeing is a priority, and we provide initiatives that support mental and physical health.


Rapport is a

Disability Confident Employer

, partnering with organisations to create inclusive employment opportunities.



About the Company
Rapport is an award-winning provider of front and back of house services, delivering bespoke workplace solutions across the UK & Ireland and in key global locations.


We partner with a wide range of clients -- from boutique firms to international corporations -- all united by a commitment to exceptional service.


Rapport is part of

Compass Group UK & Ireland

, a FTSE 100 company.

Visit

www.rapportservice.com

to learn more.


We aim to contact applicants within

5-7 working days

. Please ensure you apply for the role that best matches your experience.