The Bell Inn is a charming, independently owned coaching inn nestled in the heart of the stunning New Forest. With a rich history, welcoming atmosphere, and a commitment to excellence, we offer our guests a relaxing countryside escape with fine dining and tranquil spa experiences.
Job Summary
We are seeking a warm, professional, and versatile
Receptionist & Spa Therapist
to join our friendly team. This unique hybrid role involves delivering a seamless front-of-house guest experience and providing high-quality spa treatments in our wellness space.
Key Responsibilities
Reception Duties
Welcome guests warmly and professionally on arrival.
Manage check-ins/check-outs, room reservations, and payments using our booking system.
Provide local area information and promote hotel/golf breaks and spa services.
Answer phone and email enquiries promptly and helpfully.
Coordinate bookings for treatments, dining, and activities.
Spa Therapist Duties
Deliver a range of professional spa treatments (e.g., massages, facials, body treatments).
Conduct consultations to tailor treatments to guest needs.
Maintain cleanliness and presentation of the treatment rooms and spa area.
Promote and advise on spa products and services.
Uphold hygiene standards and health & safety policies.
About You
NVQ Level 3 in Beauty Therapy or equivalent (required).
Certified for Pregnant Woman massage
Experience in a receptionist or front-of-house role (preferred).
Strong interpersonal and customer service skills.
Organised, reliable, and able to multitask under pressure.
Confident with booking systems and basic IT skills.
Passionate about wellness, hospitality, and delivering memorable guest experiences.
Benefits
Competitive pay + gratuities.
Staff meals during shifts.
Discounted stays, food, and spa treatments.
Training and development opportunities.
A supportive and friendly working environment in the beautiful New Forest.
Apply Now
If you're someone who enjoys variety, loves meeting people, and has a passion for wellbeing, we'd love to hear from you.
Send your CV and a short cover letter to HR-Bellinn@bellinn-newforest.co.uk
Job Types: Full-time, Permanent
Pay: From 12.21 per hour
Expected hours: 40 per week
Additional pay:
Bonus scheme
Tips
Benefits:
Company events
Company pension
Discounted or free food
Employee discount
Free parking
Gym membership
On-site gym
On-site parking
Store discount
Schedule:
Monday to Friday
Weekend availability
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.