Job Description

Vacancy:

Receptionist

Schedule:

Part-time, permanent. 7-14 hours per week (plus Bank).

Job Summary:

To be responsible for the effective daily management and operation of Reception To provide a welcoming and calm environment for visitors To be responsible for the telephone service in a friendly, professional manner To liaise with other receptionists to ensure a smooth daily handover and provide cover for annual leave, sickness etc. To book and take payments for staff/visitor meals

Key Tasks:

To deal with staff, families of clients/residents, contractors etc and a cross section of visitors who frequent the home in a manner which will inspire confidence through:
Good communication skills

Pleasant, polite and helpful manner

Neat & tidy appearance

Organised handling of records and documents whilst complying with the Data Protection Act 1988

To be computer literate: use of Word/Excel/e-mail etc To report any problems to the Operations Manager/Administrator To carry out other duties you may reasonably be asked to do To arrive on duty punctually and notify the Operations Manager/Administrator at the earliest opportunity of any intended absence. Specific Administrative tasks allocated from the management team From time to time sundry tasks may be required by the Fund Raising team

Benefits:

Company Pension On-Site Parking Employee Assistance Program (EAP) Employee Discount Scheme Subsidised Meals Blue Light Scheme Eligible Salary - Competitive Annual leave plus bank holidays, pro rata.

About Horsfall House

Horsfall House is a not-for-profit, 44-bed Nursing Home with a thriving Day Centre and Home Care service based in the beautiful Cotswold town of Minchinhampton. We deliver care to residents and clients who require support throughout the day or 24-hour care, including those living with dementia, as well as offering palliative care, respite and short breaks.

Horsfall House is committed to safeguarding and promoting the welfare of its residents and service users and expects all staff to share this commitment. An enhanced DBS check is required for the successful applicant as part of our due diligence within safer recruitment.

Job Types: Part-time, Permanent

Pay: 12.39 per hour

Benefits:

Employee discount Free parking On-site parking
Schedule:

Monday to Friday Weekend availability
Work authorisation:

United Kingdom (required)
Work Location: In person