Job Description

Same Day Emergency Care (SDEC)



12 months fixed term post



15 hours per week - 2 / 3 shifts worked Monday to Friday between 0800-2000



To work as a member of a team providing an efficient and comprehensive clerical support service for the unit, thereby supporting the delivery of high-quality service to patients and staff within the Department.



To welcome patients, carers, relatives, visitors and other health care staff on arrival to the unit and to be responsible for registering patients on arrival and checking and updating patient details.



To relay any patient medical information to professional staff as well as checking patient information on the WPAS system and updating as appropriate.



To maintain medical and nursing records, together with all reports, results and X-rays for patients and correspondence from other departments.



This includes sourcing and tracking case notes from other departments or wards in the Hospital.



THIS POST IS FIXED TERM FOR 12 MONTHS DUE TO FUNDING.



IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.



The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.



We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.



As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.



You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.



There are also apprenticeships, work placements and volunteering roles available.



We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.



Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.



If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.



The post holder will provide a comprehensive clerical and reception administrative service, demonstrating a courteous, professional, and sensitive approach at all times prioritising their time, and demonstrate a high degree of flexibility and will;



Maintain records both manually and on computerised systems.



Handling sensitive and confidential information, i.e. patient /staffing information, or service data etc.



Deliver a client focussed service promoting good customer service and effective working relationships.



Provide a clerical and word processing service associated with correspondence, reports, and other similar documentation as directed by the Manager.



Provide clerical and administrative support during colleagues' absences due to annual leave and sickness.