Job Description

Receptionist & Treatment Coordinator (Sales-Focused) - Private Dental Practice

Location: Birmingham Dental Excellence - Fort Dunlop, Birmingham B24 9FD

Salary: 26,000 - 32,000 per year + uncapped monthly commission (OTE 40,000+)

Hours: Full-time | Monday-Friday | Minimum 30 hours per week

Join Our Five-Star Private Dental Team

Are you confident, patient-focused, and passionate about smile transformations?

At Birmingham Dental Excellence, we deliver luxury private dental care in a modern, high-tech environment.

Our expert clinicians provide dental implants, Invisalign, smile makeovers, composite bonding, and whitening - and we're seeking a results-driven Treatment Coordinator & Receptionist to join our growing team.

If you love sales, patient care, and personal development, this is the perfect opportunity to shine in a high-end, professional setting.

What We Offer

Luxury, fully private clinic with digital systems (Dentally, iTero, CBCT) Uncapped monthly commission on treatment conversions and practice turnover Annual performance bonus Fully funded CPD, DBS, and GDC registration (if nurse-qualified) Continuous sales and communication training Clear career progression into Senior TCO or Practice Management roles Free on-site parking at Fort Dunlop Support from our marketing, HR, finance, and compliance teams
Your Main Responsibilities

Conduct in-person and virtual consultations for cosmetic and implant treatments Present treatment plans, pricing, and finance options confidently and ethically Convert consultations into accepted cases through excellent communication and empathy Manage and track leads, enquiries, and conversion rates using our CRM and marketing systems Follow up all new leads from phone, email, and social media promptly Support clinicians with diary management, scheduling, and treatment coordination Deliver a five-star front-of-house experience to every patient Assist with open days, marketing campaigns, and events to attract new patients
About You

Previous experience as a Treatment Coordinator, Dental Receptionist, or Private Healthcare Sales Advisor Confident discussing high-value treatments (2,000 - 15,000+) Target-driven, persuasive, and motivated by commission and performance results Excellent communicator with warmth, empathy, and professionalism Organised and proactive with great attention to detail Competent with IT systems (Dentally experience preferred) Positive, friendly, and passionate about helping patients achieve their dream smiles
Why You'll Love Working With Us

Join a supportive, forward-thinking team that rewards ambition, excellence, and results.

At Birmingham Dental Excellence, your success directly contributes to transforming patients' lives - and your efforts are recognised with genuine opportunities to grow.

To Apply

Send your CV and a short cover letter telling us why you'd be perfect for this sales-focused Treatment Coordinator role.

Job Types: Full-time, Permanent

Pay: 14.00 per hour

Expected hours: No more than 48 per week

Benefits:

Company events Company pension Employee discount Free parking On-site gym On-site parking Referral programme Transport links
Ability to commute/relocate:

Birmingham B35 7RD: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Licence/Certification:

GDC registration (required)
Work Location: In person