Job Description

Ward E40 is looking to recruit an enthusiastic, self-motivated receptionist to complement our existing friendly team. We cover a wide range of specialties providing inpatient care to children from 0-18 years, and you will be expected to support our patients and families throughout their journey.Our service operates 24/7Main duties of the jobIn addition to the below summary, you need to familiarise yourself with the full and Person Specification documents attached to this advert.You will be a conscientious and enthusiastic team player with excellent organisational and communication skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information.Your involvement in our team will help fulfil our commitment to delivering excellent quality care to our patients. Duties include greetingpatients & visitors when they arrive onto the ward, booking appointments as well as clinical note preparation and supporting the nurses with any administration tasks as required.About usWith over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.DetailsDate posted08 May 2025Pay schemeAgenda for changeBandBand 2Salaryxc2xa323,615 a year per annum pro rataContractPermanentWorking patternPart-timeReference number164-7148227Job locationsQMCDerby RoadNottinghamNG7 2UHJob descriptionJob responsibilitiesYou will be answering calls, speaking with patients and their relatives and communicating within the team. It will be expected that you will carry out the day to day duties which will include answering calls, dealing with relatives, patients and staff, admitting and discharging patients on/off the system in a timely manner to ensure flow.Filing, photocopying, pharmacy, cleaning, tidying, stocking and ordering are a few of the responsibilities you will have on a day to day basis.You will work closely with the team and will be expected to use and be competent in Careflow, Notis, and any other ICT required to perform the job.Job descriptionJob responsibilitiesYou will be answering calls, speaking with patients and their relatives and communicating within the team. It will be expected that you will carry out the day to day duties which will include answering calls, dealing with relatives, patients and staff, admitting and discharging patients on/off the system in a timely manner to ensure flow.Filing, photocopying, pharmacy, cleaning, tidying, stocking and ordering are a few of the responsibilities you will have on a day to day basis.You will work closely with the team and will be expected to use and be competent in Careflow, Notis, and any other ICT required to perform the job.Person SpecificationPrevious experienceEssential

• Experience of reception work
• Experience of entering and retrieving data from a computer

Desirable

• experience of working in a health care setting as a receptionist

Analytical and judgement skillsEssential

• The ability to pass on information accurately to registered staff

Desirable

• Have an awareness of safeguaring children and young people

Training & QualificationsEssential

• GCSE English and Maths at grade c or above

Desirable

• ICT qualification

Person SpecificationPrevious experienceEssential

• Experience of reception work
• Experience of entering and retrieving data from a computer

Desirable

• experience of working in a health care setting as a receptionist

Analytical and judgement skillsEssential

• The ability to pass on information accurately to registered staff

Desirable

• Have an awareness of safeguaring children and young people

Training & QualificationsEssential

• GCSE English and Maths at grade c or above

Desirable

• ICT qualification

NHS