Job Description

Job Title: RECEPTIONIST

Company: Topline Window Fabrications Ltd

Location: Waterlooville, PO7 7XG

Job Type: Part-Time -14 Hours fixed, worked MON/TUE/THURS/FRIDAY 1-4.30 must also be able to provide cover for holidays/sickness

Holiday Allocation: 20 days + bank holidays (Pro Rata)

Salary: Dependent on previous experience - to be discussed at interview

About us: Topline Window Fabrications is a well-established and respected family-run window manufacturing and installation company based in Waterlooville. We are known for delivering high-quality products and exceptional customer service. We're now looking for a reliable and organised Receptionist to join our team.

Summary of Job: As the first point of contact for our customers, you will play a key role in supporting the day-to-day running of our office. This role is ideal for someone with strong communication skills, excellent attention to detail, and the ability to multitask in a busy environment.

Main Responsibilities:

Answering and directing incoming telephone calls in a professional manner Handling customer queries and providing accurate information or escalating as appropriate Ordering parts, stock, and office supplies as needed General administrative support including filing, data entry, and email correspondence Maintaining a tidy and welcoming reception and office area Providing support to colleagues
Personal Specifications:

Previous experience in an admin or receptionist role is desirable Good public relation and communication skills, orally and written, good telephone manner Strong organisational and multitasking abilities Comfortable using Microsoft Office and general office systems Good level of experience in customer service and committed to providing a high standard of customer care The ability to juggle tasks and prioritize your work load The ability to work under pressure
How to Apply:

If you are interested in this position, please send your CV to accounts@toplinewindows.com
Please Note: This job description is an indication of the job role not an exhaustive list of daily or monthly tasks. All employees will be expected to undertake any suitable tasks requested by their Manager to meet the changing needs and future growth of the business.

Job Type: Part-time

Expected hours: 14 per week

Benefits:

Casual dress Free parking On-site parking
Language:

English (required)
Work Location: In person