Job Description

Hertfordshire Community NHS Trust - Danesbury Neurological Centre - Receptionist - Permanent - 37.5 hours a week - Office Hours - Monday - Friday

The ideal candidate will be able:

To work as a member of the Danesbury Neurological Centre team which specialises in the treatment and management of patients with complex neurological conditions, usually progressive and usually affecting life expectancy.



To provide administrative support to enable the delivery of high quality multi-professional therapy packages to highly complex patients with neurological problems.



To act as first point of contact for telephone and face to face enquiries by patients, their relatives and carers, health professionals (both internal and external) and the general public on the Danesbury site and to support the smooth running of the Unit.



To answer the telephone and deal with enquiries.

To meet and greet and direct patients and other visitors appropriately.

To assist the ward administrator with ward based admin tasks.

To take room bookings.

To maintain reception diaries.

Please see job description for further details



A big thank you for considering joining us at Hertfordshire Community NHS Trust



You'll find it a great place to work with many benefits offered to you as a member of our staff. We have recently won the Leading Lights Award for making this a great place to work for staff.



We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities



Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision



We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages



We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now



You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.



Be responsible in meeting and greeting patients and visitors to HCT, delivering a high standard of comprehensive reception and administrative support to ensure effective delivery of clinic services to patients and clinical staff which fall within the remit of Hertfordshire Community NHS Trust.



Be responsible for ensuring the smooth running of the clinics and facility. Working with the minimum supervision and using initiative to achieve service requirements and deadlines.



To act as first point of contact for telephone and face to face enquiries by patients, their relatives and carers, health professionals (both internal and external) and the general public on the Danesbury site and to support the smooth running of the Unit ensuring patietn confidentiality is maintained at all times, in line with expectation and Trust policy.