Job Description

Job Overview

We are seeking a dedicated and friendly Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks. This role is crucial in ensuring the smooth operation of our front office and enhancing the overall patient experience.

Duties

Greet patients warmly and assist them with check-in and check-out procedures. Schedule appointments and manage the dental calendar efficiently. Handle patient inquiries and provide information regarding services offered. Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations. Process payments and manage billing inquiries with attention to detail. Coordinate with dental staff to ensure seamless patient flow throughout the day. Perform general office duties such as filing, answering phones, and managing correspondence.

Requirements

Proven experience in an administrative or office role, preferably within a healthcare setting. Excellent communication skills, both verbal and written, with a strong focus on customer service. Strong organisational skills with the ability to multitask effectively in a fast-paced environment. Proficiency in using office software and dental management systems is advantageous. A friendly disposition with a professional appearance is essential for this client-facing role. Ability to work collaboratively within a team while also being self-motivated when required.
If you are passionate about providing excellent patient care and possess the necessary skills, we encourage you to apply for this rewarding position as a Dental Receptionist.

Job Type: Part-time

Pay: 12.00-15.00 per hour

Additional pay:

Yearly bonus
Benefits:

Company events Employee discount
Schedule:

Monday to Friday Weekend availability
Education:

GCSE or equivalent (preferred)
Experience:

Dental receptionist: 1 year (preferred)
Work Location: In person