Job Description

Mulberry House Vets are looking for a FULL TIME receptionist. We are an independent small animal practice known for our supportive and friendly team. Our dedication to providing exceptional veterinary care was rewarded when we were finalists in the Petplan Vet Practice of the Year 2024 Awards!

What we offer:

A team that cares, listens and nurtures:

We are incredibly proud of our team--they go above and beyond to care for our clients, pets, and each other. Teamwork is at the heart of everything we do, and we prioritise listening to and caring for our staff. Our culture and core values are well established and continually worked on. They work because we believe in them and they drive every decision we make as individuals and as a practice.

Responsibilities;

Greet and welcome visitors in a professional and friendly manner Answer phone calls promptly Booking appointments Taking payments Answering incoming emails Dispensing medications Perform data entry tasks to update client information and records Manage incoming and outgoing mail, packages, and deliveries Maintain a clean and organised reception area as well as consultation rooms Assist with administrative tasks such as filing, photocopying, and faxing documents
Qualifications;

Previous experience in an office or customer service role preferred Proficient in using computerized systems, including Microsoft Office Suite (Word, Excel, Outlook) and Google Suite (Docs, Sheets, Gmail) Strong organisational skills with the ability to multitask effectively Excellent phone etiquette and interpersonal skills Knowledge of general office procedures and clerical duties
Benefits include; uniform provided, free fruit basket, 25 days holiday + bank holidays + staff discounts.

Starting salary 12.51 per hour

Shifts are on a rota basis between 8am - 7pm weekdays and 8.30am - 3pm on a Saturday (currently 1 in 5) Please only apply if you can work between these hours.

PLEASE ENSURE YOU ARE ABLE TO COVER 2 X LATE SHIFTS A WEEK, FINISHING AT 7 (START TIME 10.30AM)

CAR DRIVER ESSENTIAL

Job Types: Permanent, Full-time

Pay: From 12.51 per hour

Expected hours: 37.5 per week

Benefits:

Company pension Cycle to work scheme Employee discount Free flu jabs
Experience:

receptionist: 1 year (required) Administrative : 1 year (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person