Job Description

Job Overview

My client is an expanding professional services firm seeking a professional and friendly Receptionist to join its team. The successful candidate will be the first point of contact for clients and visitors, providing exceptional customer service and ensuring the smooth operation of their front desk. This role requires excellent communication skills, strong organisational ability, and proficiency in various office software.

Duties

Ensuring that the start of day routines is done before opening up the switchboard.

Unlocking fire exits, offices, and preparing Visitors room and boardroom.

Ensuring that any messages are retrieved from the voicemail and passing to the correct

person

Answering the switchboard in a polite, professional manner

Ensuring that calls are correctly forwarded to the right person

Greeting clients with a professional attitude and offering refreshments

Ensure that the meeting room and boardroom has been cleaned down, chairs under the table

and ready for the next client.

Photocopying ID documents when clients come into reception and for other offices.

Completing ID verification and due diligence for all clients

Preparing and taking the post in the evening. Responsible for recorded post and keeping

receipts.

Support taking the DX to collection point box when others are on holiday.

Ensure that sufficient supplies of milk, tea and coffee available for the office

Responsible for petty cash and logging daily purchases and ensuring receipts for purchases

sent to accounts monthly.

Reception to be always kept clean

Open the Post and DX in the morning and then email the partners to say that the post is

ready

Collation of signing in and out sheets then sending to HR every Monday.

Keeping of the First Aid box up to date in reception

First point of contact for calling emergency services

Ensuring that the signing in/out sheet and visitor sheet is taken out to evacuation assembly

point in case of an emergency, fire warden should then take control of the sheets.

Dealing with office cleaners and ensuring all sundries, toiletries are well stocked up

Locking up back of office and kitchen door ensuring everything in order before you leave

Skills

Strong phone etiquette and interpersonal skills to communicate effectively with clients and colleagues. Excellent organisational skills to manage multiple tasks efficiently. Familiarity with general office practices and procedures. Competent typing skills for data entry and documentation purposes. Ability to work independently as well as part of a team in a fast-paced environment. Proficient in using computerised systems
If you have the required skills and experience, please apply for immediate consideration.

Job Type: Full-time

Pay: Up to 25,000.00 per year

Benefits:

Company pension
Schedule:

Monday to Friday
Work Location: In person