Job Description

Job Ref:

THW8584

Branch:

The Judge's Lodging

Location:

The Judge's Lodging, York

Salary/Benefits:

Company benefits gratuities

Contract type:

Permanent

Hours:

Full Time

Hours per week:

30+

Posted date:

14/07/2025

Closing date:

27/08/2025

We're looking for a Receptionist to be the public face of busy Inn

You'll be working in a busy, vibrant environment ensuring thousands of guests receive the warmest of welcomes. Our Receptionist is a vital part of our guests' journey, you will likely be the first and last point of contact they have in our Inn

Your day to day;

Greeting our resident guests with a welcoming smile Efficiently helping guests whilst the checking in and out Providing the highest level of hospitality Upselling of rooms and other facilities Informing the guests of the Inns facilities, offering advice and assistance when necessary Booking reservations for both accommodation and dining Assisting with greeting our Restaurant guests Assiting with room checks and maintaining our high standards

Who are we looking for?

As Receptionist, you will be the first person to greet our guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be able to give the warmest of welcomes no matter what is going on around you.



To excel in this position, you will need to be calm under pressure reacting effortlessly to unexpected circumstances, always taking them in your stride.



If you are passionate about providing a great guest experience, are a strong communicator and provide service with a smile then this could be the role for you.

In return, we are offering a rewarding role with scope for career progression along with;

A competitive salary, negotiable dependent on experience Wagestream - the ability to access up to 40% of your wages as you earn them each week 28 days annual leave (rising to 33 days after 5 years) Health cash plan Generous employee discounts Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Life assurance Bespoke training programmes accessible to all An engaging supportive work environment


An incredible Grade I listed Georgian Mansion that was built in 1710 and served as the residence of the Assize Judges from 1806 to their abolishment in 1971, Judge's Lodging personifies York's history. Located in the heart of the city between The Minster and the river, Judge's Lodging welcomes guests with two restaurants and 21 grand bedrooms that retains some of their original features. A dedicated team provide an excellent service to guests whether that be hosting celebrations or enjoying a weekend enjoying the local area. Owned by Daniel Thwaites, Judge's Lodging is perfect for someone looking for a supportive work environment, amongst the busy bustle of a charming cultural city.