Job Description

Please find below a job posting for an exciting opportunity to join our team just outside of York. We encourage you to read the entire description carefully before applying.

Join Our Growing Team in a Brand New Environment

We are seeking an experienced, professional, and driven individual to become a part of our expanding team on the outskirts of York. The successful candidate will benefit from a fresh and modern working environment.

About Us:Our practice is a bright and contemporary family-run dental clinic located in York. We pride ourselves on offering a comprehensive range of treatments utilizing the latest dental technology. We are also thrilled to announce our upcoming relocation to a new, state-of-the-art facility with a strong emphasis on staff wellbeing. This new site will feature top-of-the-line amenities for our team, including a modern kitchen and relaxation area, a staff gym with showers, and much more. At our core, we are passionate about creating a relaxing and calm atmosphere where we can deliver the highest level of care to our patients, ensuring their comfort from the moment they arrive until they leave.

You will be working as part of a team at the 'front line' of our dental practice and as the first point of contact from patients and enquires over the phone or on arrival.

As a dental receptionist you will work closely with our health professionals and be treated as a valued member of a team, helping to deliver an important service.

You will be booking in new patients, greeting visitors, arranging appointments and undertaking other non-clinical tasks of an administrative nature.

A smart appearance, an organised manner and the ability to stay calm under pressure in this role are essential along with great spoken and written communication skills, alongside a cheery empathetic but firm nature.

You should have a professional, caring, friendly confident approach to work, colleagues and patients. It's important to be understanding, as you could be dealing with people who might be very nervous or in a lot of pain.

Must have a passion for customer service, a genuine caring nature and enthusiasm for the role.

Other duties and responsibilities of the role include:

Dealing with calls from patients and calling them if appropriate. Writing to them where necessary to chase payment or sending out reminders that they need to be seen for routine check-ups or further dental treatment. Using a diary/computerised diary system to book, switch and cancel appointments. General administration tasks, such as photocopying, scanning, faxing, printing and sorting/filing/sending forms. Handling payment from patients.
Experience is not necessary but would be advantageous. We would prefer you to have GCSEs in English and maths. Knowledge of computers and basic IT skills is a must, such as word processing, and being able to send emails and use the internet.

Job Types: Full-time, Permanent

Pay: From 27,000.00 per year

Benefits:

Company events Employee discount Free parking Health & wellbeing programme On-site parking Referral programme Sick pay Transport links
Schedule:

8 hour shift Monday to Friday
Experience:

Receptionist: 1 year (required)
Work Location: In person

Application deadline: 09/05/2025
Reference ID: Receptionist May 2025
Expected start date: 17/08/2025