Job Description

PART TIME RECEPTIONIST REQUIRED

We are seeking a friendly and professional Part-Time Receptionist to join our team. You will be the first point of contact for our patients and will play a crucial role in providing excellent customer service and efficient administrative support.

Responsibilities include:

Greeting and checking in patients. Answering phone calls, scheduling appointments, and managing the appointment calendar. Handling patient inquiries and providing information about clinic services. Collecting patient information, updating records, and ensuring accuracy. Processing payments and handling financial transactions. Maintaining a clean and organised reception area and clinic. Performing general administrative tasks such as filing and data entry.
Requirements:

Previous experience in a receptionist or administrative role. Excellent phone etiquette, communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in computer skills. Ability to maintain confidentiality and handle sensitive information. Attention to detail. A positive and empathetic attitude with a focus on patient care.
Essential working hours will be:

Tuesday & Thursday 9.30am - 6.30pm. 2 Saturdays per month 8.45am - 4.30pm. Some flexibility to cover additional shifts to help with annual leave, bank holidays, illness cover etc, a strong advantage. If you have the ability to travel there is the scope to work additional hours in our Cardiff clinic as well. Ability to travel to Cardiff for some training will be useful.
Starting salary from 13.50 and increasing to 15 once training is completed.

Please forward your up to date CV (including any explanation of gaps) Also please include some information as to why you think you will be suitable for the role.
We look forward to hearing from interested applicants.

Job Types: Part-time, Permanent

Pay: From 13.50 per hour

Expected hours: 18 - 26 per week

Benefits:

On-site parking
Education:

GCSE or equivalent (required)
Experience:

Customer service: 1 year (required)
Work Location: In person