Job Description

Key Responsibilities

Working hours 9am - 5pm in office.

First Point of contact for all enquiries and incoming calls

Provide front desk/first point of contact reception duties which includes handling of all phone calls, voicemails messages and manage internal & external customers timely and professionally

Dealing with enquiries and emails electrical plumbing or EV based.

Maintain and update job management system

Assist in General Office administration and filing

Manage leads and arrange appointments via job management system

Work collaboratively and manage with engineers in field

Assist in any ad-hoc duties, projects or role related activities as and when required.

Requirements:

Proactive individual who is a natural organiser with administration and with teams in the field

- Ideal for someone who has worked in Lettings or property management

Possess a professional manner and is enthusiastic in customer service

Ability to multi-task and work independently

Able to work well under pressure where priorities may change

Possess good understanding and knowledge of document control and database management system (Service m8) training can be provided.

Professional manner, with good written and verbal communication and interpersonal skills

Proficient in MS Word, Excel and Servicem8.

- QUARTERLY PERFORMANCE BASED BONUS

Job Types: Full-time, Permanent

Pay: 24,000.00-30,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person