Job Description

Are you passionate about positively impacting the wellbeing of patients, service providers, service users, and staff within the Community?



If so, we have an opening for you to join the Admin Team at Wallingford Community Hospital.



We are looking for a highly motivated and organized individual to join our team as a Receptionist/Admin Assistant. In this role, you will support the efficient functioning of our community hospital facilities, working closely with a dedicated team to ensure seamless operations. Your contributions will be vital to our mission of providing exceptional administration support to our community.



Please note interviews will be held face-to-face at the Wallingford Centre.



Provide a polite and welcoming reception service to hospital visitors, ensuring smooth and efficient running of the reception area



Respond promptly to queries, manage phone calls, and handle referrals within team guidelines



Perform various administrative tasks including responding to emails, taking and recording messages, filing, photocopying, and scanning, while adhering to Trust procedures and protocols



Develop a thorough knowledge of databases and computer systems used, ensuring accurate reflection of hospital activity, including competence on the electronic patient record system (EMIS)



Manage incoming mail (both electronic and post), date stamp, distribute, and redirect as required in line with service guidelines



Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.



Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible



Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:

"Caring, safe and excellent"



At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:



Excellent opportunities for career progression



Access to tailored individual and Trust wide learning and development



27 days annual leave, plus bank holidays, rising to 33 days with continuous service



NHS Discount across a wide range of shops, restaurants and retailers



Competitive pension scheme



Lease car scheme



Cycle to work scheme



Employee Assistance Programme



Mental Health First Aiders



Staff accommodation (please note waiting lists may apply)



Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

What we need from you:

Proficiency in Microsoft Word, Outlook, Teams and Excel.



Self motivation and the ability to work independently, while also demonstrating initiative and suggesting improvements to the service.



Compassion, care, creativity and excellent communication skills.



We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the "supporting statement" element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.