Job Description

Job Summary

We are seeking a professional and organised Receptionist to join our team. The ideal candidate will be the first point of contact for referring practices and pet owners, providing excellent customer service and ensuring smooth administrative operations. This role offers an opportunity to work in a dynamic environment where organisational skills and attention to detail are highly valued. The successful applicant will be responsible for managing front desk activities, supporting administrative tasks, and maintaining an efficient office flow.

Responsibilities

Greet visitors and clients in a courteous and professional manner Answer and direct incoming phone calls using proper phone etiquette Manage appointment scheduling and calendar organisation Maintain organised records and filing systems, both electronically and physically Assist with administrative duties such as photocopying, scanning, and mailing Support office operations by coordinating with other staff members as needed Ensure the reception area is tidy, welcoming, and professional at all times

Requirements

Previous veterinary admin and insurance experience or administrative experience preferred Strong computer skills Excellent organisational skills with the ability to multitask effectively Strong communication skills with professional phone etiquette Ability to work independently with minimal supervision Organised with a keen eye for detail to ensure accuracy in all tasks
Job Types: Part-time, Permanent

Expected hours: No less than 25 per week

Work Location: In person