Job Description

We are currently seeking friendly and professional receptionists to join the team at either the Beaconsfield or the Gerrards Cross offices of Hine Solicitors. The successful candidate will be the first point of contact for all clients, visitors and staff at these busy offices; additionally answering incoming calls promptly and professionally is an essential part of the role. They will help manage the front desk on a daily basis, and perform a variety of administrative tasks, ensuring the smooth running of the office and contributing to delivering an excellent client experience.

Responsibilities:

1. Greet and welcome guests as soon as they arrive at the office, ensuring they feel comfortable and valued.

2. Direct visitors to the appropriate person and office.

3. Answer, screen and forward incoming phone calls, taking accurate messages and providing information as necessary.

4. Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures).

5. Receive, sort and distribute daily mail and deliveries.

6. Maintain office security by following safety procedures and controlling access via the reception desk.

7. Update calendars and schedule meetings as needed.

8. Perform other clerical receptionist duties such as filing, photocopying and transcribing.

9. Coordinate with legal staff, aiding in the preparation of legal documents as needed.

10. Maintain a professional, empathetic, and respectful demeanour towards clients, especially those who may be dealing with stressful legal situations.

Qualifications:

1. Professional attitude and appearance.

2. Excellent written and verbal communication skills.

3. Hands-on experience with office equipment (e.g. shredding machines, franking machines and printers).

4. Ability to be resourceful and proactive when issues arise.

5. Excellent organisational skills.

6. Customer service attitude with the ability to interact with clients in a respectful and friendly manner.

7. Proven work experience as a Receptionist, Front Office Representative or similar role.

Hine Solicitors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Application Process:

Please submit a cover letter and CV via email to recruitment@hinesolicitors.com. Applications will be accepted until the position is filled. Only candidates selected for an interview will be contacted.

Job Type: Part-Time. We are looking for staff to cover whole days (9.00 to 5.30) at both Beaconsfield (Monday to Wednesday) and Gerrards Cross (Wednesday to Friday) though there is some flexibility. We are also seeking staff at our Beaconsfield office to provide cover in the middle of the day; hours for this are flexible.

Job Type: Part-time

Pay: 12.50-12.57 per hour

Benefits:

Company pension
Schedule:

Monday to Friday
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative: 1 year (preferred)
Language:

English (required)
Work Location: In person

Reference ID: Beaconsfield/Gerrards Cross Receptionist Jun25