Job Description

Maes Glas Vets Veterinary and Hospital Practice

An opportunity has arisen within our Brackla practice for a full time Receptionist/administrator role on a 12-month fixed term contract.

We are a multi- branch organisation committed to providing excellent customer care in the form of a large range of in-house medical and surgical services.

We are looking for someone with the confidence, empathy and experience to provide high standards of care and the personal touch that we expect for our clients. Ideally you will have previous receptionist/administration experience and have excellent communication skills. This is a very busy and varied role, which is ideal for a highly driven candidate that thrives on providing high levels of customer service and has a genuine care for animals.

You must be able to drive as although you will be based in the Brackla branch, there may be the need for you to cover our smaller branches.

Hours Per week: 41.14 which includes taking part in a Saturday rota.

Flexibility is essential to support the needs of the practice.

Job Duties:

- Reception Duties

- Liaising with the clients and the clinical staff to ensure effective customer service.

- Meeting and greeting clients.

- Booking appointments

- Diary management

- Managing telephone enquires

- Taking payment for services and products

- Cash Management: Banking's at end of night

- Cleanliness of reception and waiting areas

- Updating patient histories and client records

- Handing out prescriptions and medication

- Offering basic advice

- General office admin when required.

- IT skills essential

Benefits:

- Staff Discount

- Health Shield Cover

- Life Assurance

- Cycle to work Scheme

- Option to opt into Private medical care

Essential:

- Customer service skills

- Reception skills

- Administrative skills

Previous applicants need not apply.

Job Type: Full-time

Pay: Up to 26,313.14 per year

Work Location: In person