Job Description

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About the Role

Mill Road Surgery in Colchester are looking to recruit a part-time receptionist/administrator to join our busy team. The role is offered on approximately 15+ hours per week, over two/three days with the opportunity of extra hours when available. This can be discussed at the interview.



The main responsibilities of the role include:
Greeting and directing all patients. Making appointments. Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate. Advising patients of practice procedures. Accurately maintaining patient database and records, photocopying, filing and scanning.
We are a SystmOne trained practice whilst experience is an advantage full training will be given to the right candidate. Please note, current patients need to be prepared to register at another surgery.

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About the Candidate

To be considered for this role, the ideal candidate will have the following attributes:
Reliable and able to demonstrate excellent communication skills both face to face and on the telephone. Ability to work under pressure within our reception team. Strong IT and administration skills, with a high level of accuracy and attention to detail. Previous medical or healthcare receptionist experience is desirable.
Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.




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About Us

Mill Road Surgery has a practice list size of over 18,000 patients and use SystmOne. We have regularly been voted top in the NHS Patient Survey for GP Surgeries in Colchester.

For more information about our practice, please contact Tracy Anstey, reception manager on tracy.anstey1@nhs.net

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.