As a Receptionist/Administrator at Lanchester Medical Centre, youll be a key part of our front-line team, responsible for delivering excellent patient service and supporting the smooth running of the practice. Your role will involve greeting and assisting patients and visitors, managing appointment bookings, handling prescription requests, and responding to both face-to-face and telephone enquiries. Youll also support clinicians during consultations and help maintain a welcoming and organised reception area. In addition to reception duties, youll carry out a range of administrative tasks including updating patient records, processing referrals, managing incoming correspondence, and liaising with external healthcare providers.
Youll be expected to work flexibly across our opening hours, including a possible late evening on Tuesdays, and contribute to a positive, team-oriented environment. This role offers a varied and rewarding opportunity to be part of a supportive practice committed to high-quality patient care.
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