Job Description

Job Overview

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing a caring and empathetic experience both on the telephone and face to face in the practice. You will manage a variety of administrative tasks whilst interacting with patients and healthcare professionals. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a busy office environment.

These roles are available on a Wednesday, Thursday and Friday and you would require to be available between 08.30 - 12.30 and 13.30 - 18.00

Appointment subject to a Level 2 Disclosure on appointment.

Duties

Dealing with inbound and outbound calls , allowing sufficient information for a clinician to triage the call Processing patient requests for appointments, medication, results Dealing with information in a sensitive and confidential manner Allocation, actioning and filing documents and reports in a timely manner Actioning clinical paper and electronic mail in an accurate manner General administrative duties

Requirements

Ability to communicate clearly and professionally, both verbally and in writing. Previous administrative experience is essential, ideally in a healthcare setting Proficient computer skills, including familiarity with Microsoft Office, EMIS and Docman Strong organisational skills with the ability to prioritise tasks effectively. Excellent typing skills with a high level of accuracy in data entry. A proactive approach to problem-solving with strong interpersonal skills. If you are an enthusiastic individual who thrives in a dynamic environment and possesses the required skills, we encourage you to apply for this exciting opportunity as a Receptionist.
Job Types: Part-time, Permanent

Pay: 13.00-13.73 per hour

Expected hours: No less than 7.5 per week

Benefits:

Company pension Sick pay
Work Location: In person