Job Description

We are currently looking for a centre receptionist to provide a full range of reception service to the Kumon Guildford East Study Centre and to provide administrative support to the Instructor and class assistants during the following hours.

Tuesdays 3.30 - 5.45

Saturdays 8:45 -12:00

Kumon develops every child's potential, offering maths and English study programmes to more than four million students worldwide.

Key responsibilities of this role will include:

Providing a professional reception service for the centre.

Welcoming parents and taking messages. Communicating with Kumon parents regarding issues such as absences, discontinuance, and payments. Maintaining positive relationships with Kumon parents. Student sign in and sign out, including parent pick-up responsibility. Simple enrolment explanation. Carrying out other general administration duties.

Key skills and experience required for this role are:

Proven track record in administrative roles. Proficient with the full range of Microsoft and Google packages including but not limited to Docs, Sheets, Slides, Forms and Outlook. Knowledge in social media will be an advantage. Excellent telephone manner. Team player, but ability to work on own initiative. Ability to work on multiple tasks. Good communication skills. Ability to prioritise and manage own workload amid conflicting demands and busy work periods. Professional manner, Enthusiasm and Positive attitude. Exceptional attention to detail. Flexible approach to working hours. Positive and caring interest in children and their capabilities. Must have Grade B in Maths and English GCSE (or equivalent).
Associates at Kumon share a passion for education, and the desire to help children achieve their full potential. No matter what your role is, you will make a real difference in developing students' abilities and will help you to achieve your full potential too.

Training in relevant aspects of the Kumon Method of learning and class procedures will be provided. Recruitment is subject to DBS check and satisfactory references.

Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 5 per week

Benefits:

On-site parking
Ability to commute/relocate:

Guildford GU4 7HW: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (required)
Experience:

Administrative: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person

Application deadline: 30/04/2025