Job Description

About Us

International Andrology London is a leading specialist clinic providing expert care in men's health.

We are looking for a professional, organised, and proactive

Receptionist/Administrator

to manage front desk duties and assist with key administrative tasks to ensure the smooth running of the clinic.

Key Responsibilities

Greet and assist patients and visitors in a professional and welcoming manner. Process payments, issue invoices, and ensure accurate record-keeping. Maintain accurate and up-to-date patient records and clinic documentation. Check and order medical supplies, ensuring stock levels are maintained. Track deliveries, manage inventory, and liaise with suppliers for orders and restocking. Assist in preparing and managing correspondence, reports, and other office documentation. Ensure smooth coordination between reception, administrative tasks, and clinical staff. Assist patient coordinators in managing patient inquiries, follow up on appointments, and provide support as needed. Assist patient coordinators with scheduling, rescheduling, and cancelling appointments. Assist in managing the doctor's daily schedule, ensuring appointments run smoothly. Coordinate the doctor's availability, meetings, and patient consultations. Communicate any changes, delays, or urgent matters to the doctor promptly. Maintain a tidy and organised reception area and office space.

Requirements

Previous experience in a receptionist, administrative, or customer service role (preferred but not essential). Excellent communication and interpersonal skills. Well-organised, detail-oriented, and able to multitask efficiently. Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn clinic management software. A proactive and problem-solving mindset with the ability to work independently. Professional and friendly demeanour.
International Andrology London is an equal opportunity employer. We welcome applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, national origin, disability, or age.

Job Types: Full-time, Permanent

Pay: 25,000.00-27,000.00 per year

Work Location: In person