Job Description

Job Overview

We are seeking a Female professional and organised Receptionist to join our team. The successful candidate will be the first point of contact for visitors and callers, providing excellent customer service and ensuring smooth administrative operations. This role offers an opportunity to work in a clinical environment where organisational skills and attention to detail are highly valued.

Responsibilities

Greet patients warmly and professionally, directing them to their appointment. Provide patients with their after care and all necessary information after their appointment Answer incoming calls promptly, using proper phone etiquette, and redirect as necessary & Managing WhatsApp business to assist new and existing patients enquiries Manage a busy reception area, ensuring it remains tidy and welcoming at all times Handle incoming and outgoing correspondence, including emails and postal deliveries Maintain accurate records through data entry and filing systems Schedule appointments and manage calendars using online booking system Manage Instagram and TikTok enquiries and help with social medial posts Assist with general administrative duties including photocopying, scanning, and organising documents Support team members with organisational tasks to ensure efficient office operations Must be flexible with working hours as we operate 5 days a week from 11:30am till 7:30pm. Days off are Wednesdays and Sundays

Skills

Proven office experience or clerical experience demonstrating familiarity with administrative duties Excellent socialmedia skills, for Instagram / TikTok / WhatsApp business Strong typing skills with high accuracy and speed Good organisational skills with the ability to prioritise tasks effectively Exceptional phone etiquette and communication skills Ability to work independently while maintaining a professional demeanour in a busy environment Attention to detail and organisational aptitude to handle multiple responsibilities efficiently Fluent English
Job Types: Full-time, Permanent

Pay: From 24,000.00 per year

Work Location: In person