Job Description

Receptionist/Administrator - Portsmouth

Steeper Group is a true leader in the Orthotic, Prosthetic and Assistive Technology products. In the past 100 years we have grown to become one of the UK's largest suppliers. Steeper's vision is to create life's turning points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services.

We have an exciting opportunity for a Receptionist/Administrator to join our existing team in Portsmouth.

The Role:

Responsible for providing a face to face contact with service users, and to provide support to all administration functions within the clinical team.

Responsibilities:

Welcoming and booking in/out all patients and visitors that attend

Booking patients appointments for all departments face to face and via telephone

Answering and making telephone calls

Filing notes and returning notes to medical records

Preparing clinics

Booking transport

Checking and actioning mailboxes

Registering referrals

Taking control of clinic lists during the event of a fire/emergency

Ensure all paperwork recorded and processed through Steeper Systems in accordance with set procedures

Keeping all patient details up to date on Meditech

Stock take on site when required

Support clinical staff when required (e.g. Chaperoning)

Assisting with the VPP applications and supporting paperwork

Taking minutes in meetings

Maintain MPK documentation

Posting out goods

Running and maintaining reports from Meditech (e.g. PPM, No notes check)

Cover stores when required

Any other administrative duties as directed

What we are looking for:

Competent in multitasking and working well under pressure.

Reliable and time efficient

Excellent attention to detail

Previous customer service experience and dealing with the public

Good phone manner

What we offer in return:

Competitive salary

Incremental holiday allowance (rising with service)

Canteen onsite

Employee discount platform

Employee Assistance Programs

Qualification support

Flexible working

Refer a friend incentive

Cycle2work scheme

Subscription and registration fees paid e.g. HCPC

Continuous professional development plans with internal and external training and courses available

Job Type: Part-time

Pay: Up to 12,800.00 per year

Expected hours: 20 per week

Benefits:

Cycle to work scheme Employee discount Referral programme Sick pay
Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person

Reference ID: 1016