Job Description

Looking for a new challenge to kick start 2026?

Want to work in a fun office?

Why not join a Company that offers a chance to grow with the business and provide personal customer service to our clients?

Apply now to join us with a role you can excel at!

Fredrick Edwards Associates are one of the UK's leading tax reclaim companies. We've claimed millions of pounds back for thousands of happy customers and we're growing!

We claim back tax for UK consumers that, in most cases, they didnt even know they were due!

We provide a professional but personal service to our clients and you'll spend your days taking over-flow calls from various internal departments so we can arrange to call them back at a suitable day and time.

You'll also be handling administration and postal duties and will have daily, weekly and ad-hoc tasks to complete so the day will fly by!

To be suitable for this role, you must have plenty of experience on a busy reception and also have great attention to detail as we must be accurate - after all we're handling clients money!!

If you have a passion for performing to 100% accuracy, love working in a team environment and have great communication skills, this role is perfect for you!

We don't just expect you to 'get on with it'! We'll give you great training and coaching to help you get results.

The role is permanent and is based at our offices in central Stockport, so its really easy to get to. The hours are pretty good as well...

9am til 7pm on Monday and Tuesday

9am til 6pm on Wednesday and Thursday

9am til 4pm on Friday

If you have a passion for delivering great customer service, love working in a team environment and have great communication skills, this role is perfect for you!

To be considered for the role you must have the following skills: -

A fantastic telephone manner First class communication skills Experience of working as part of a team The confidence to deal with a broad range of customers Excellent organisation skills Able to manage to your own workload Great attention to detail At least 4 years experience in a high-volume reception and administration role
In return, you will receive: -

Basic salary starting at 25,000 Excellent training & support Friendly & approachable managers Fantastic career progression opportunities as we're a growing business Free tea & coffee
If you want to work hard, have fun, build a career and earn a great salary, then this could be the perfect role for you!

Job Types: Full-time, Permanent

Pay: From 25,000.00 per year

Benefits:

Company events Company pension
Work Location: In person