Job Description

We are looking for a flexible, motivated, and patient-focused Receptionist/Administrator to join our friendly practice team. This role is essential in helping us provide high-quality care and a welcoming experience for our patients.

Working hours

Mon 8:00am to 6:30pm

Tues 8:00am to 2:00pm

Weds Day Off

Thurs 1:30pm to 6:30pm

Fri 8:00am to 6:30pm

About the Role

As the first point of contact for patients and visitors, you will:

Provide a professional, friendly, and positive welcome both in person and over the phone Manage appointment bookings and direct patients to the appropriate clinician or service Handle patient enquiries Document accurate patient information Support clinical and administrative teams with a variety of clerical tasks Ensure the reception area remains tidy, organised, and well presented Adhere to confidentiality, data protection (GDPR), safeguarding, and health & safety requirements

Experience & Skills

Experience is preferred but not essential - full training will be provided.

Desirable skills and knowledge include:

Previous experience in an administrative, reception, or customer-facing role Confidence using Microsoft Office applications (Word, Excel, Outlook) Experience using healthcare systems such as: SystmOne Accurx Triage Strong communication and interpersonal skills Ability to multitask, stay calm under pressure, and handle sensitive situations with empathy A flexible, positive, and proactive approach to teamwork and learning

What We Offer

Full training and support from an experienced team Opportunity to develop skills within a healthcare environment A positive, inclusive, and supportive workplace

How to Apply

Click

Apply Now

on Indeed and upload your CV and a brief covering statement explaining why you would be a great fit for this role.

Job Types: Part-time, Permanent

Pay: 12.41 per hour

Expected hours: 30 per week

Benefits:

Company pension Health & wellbeing programme
Work Location: In person