Job Description

Job Overview

We are seeking a professional and organised Receptionist/Administrator to join our team. This role is vital in ensuring smooth office operations, providing exceptional customer service, and supporting administrative functions. The ideal candidate will possess strong office management skills, be highly organised, and demonstrate excellent communication abilities.

Responsibilities

Greet visitors and clients in a courteous and professional manner at the front desk Manage multi-line phone systems and direct enquiries appropriately Schedule appointments, manage calendars, and coordinate meetings using Microsoft Office Perform data entry, maintain accurate filing systems, and handle document scanning and archiving Provide customer support via phone, email, or in person, ensuring excellent customer service standards are maintained Assist with office management tasks such as supply inventory, mail handling, and general administrative support Maintain professionalism with phone etiquette and clerical accuracy in all communications

Qualifications

Proven experience in office administration or clerical roles; previous receptionist experience preferred Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), and data entry skills Excellent organisational skills with the ability to prioritise tasks effectively Exceptional communication skills, both verbal and written Demonstrated ability to handle multi-line phone systems with professionalism and courtesy Attention to detail in scanning, archiving, filing, and maintaining accurate records Experience in customer service or customer support roles Ability to work independently with strong time management skills and professionalism
Job Types: Full-time, Permanent

Pay: 26,500.00-28,000.00 per year

Benefits:

Company pension
Experience:

Receptionist: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person