Job Description

Job Overview

We are looking for an experienced

Receptionist / Administrator

to join our team at our Wednesbury office. This is a

100% office-based role

and is ideal for someone who thrives in a professional environment, enjoys being the first point of contact, and takes pride in keeping an office running smoothly.

MUST have previous reception and administration experience

, ideally from within a professional environment and able to implement a high level of support to our staff and clients.

Having an attention to detail to help with all office matters and clerical tasks. You will need to ensure that our reception and office runs efficiently.

Have an ability to juggle multiple deadlines and be able to have prioritise workload and be able to communicate with colleagues at all levels.

You will be responsible for helping maintain the front of house appearance and cleanliness. This may include but is not limited to attending clients face to face or by telephone, maintaining office supplies, office equipment, assist with office compliance and a wide variety of clerical and administrative duties.

What You Will Do

To provide a positive reception experience for our staff and clients Meet and greet all visitors, helping and providing refreshments as appropriate Maintain the cleanliness, aesthetic integrity, and organisation throughout the office Coordinate with other office admin staff on day to day running of the office Dealing with filing statutory documents at Companies House Dealing with HM Revenue & Customs over the telephone Inventory, order and restock office, pantry supplies, marketing materials and facilities Complete ad-hoc reception & office administration duties and assist teams as required Answering, screening, and directing calls, handling all queries in a professional manner Maintain and update internal CRM system Assist with postal needs and deliveries Providing help and support to the accounts team and payroll team.

Your Qualifications

Minimum of

3 years + experience within a similar role

Happy to work

full time and office based

Ability to multitask in a fast-paced environment with a strong sense of urgency and professionalism Flexibility and a willingness to get involved in areas that might be outside your core responsibilities Must be organised, efficient and enjoy working with a team as well as work independently Excellent attention to detail and time management skills Strong verbal and written communication skills Sensitivity to confidential projects and information Presentable and client ready IT literate - use of Sage Payroll, Excel, Word and CRM

Additional Information

Full-time, office-based role (no hybrid or remote working) Role based at our

Wednesbury office

Salary dependent on experience
This role is ideal for candidates who are proactive, personable, and eager to contribute positively to a professional office environment.

Job Types: Full-time, Permanent

Benefits:

On-site parking
Ability to commute/relocate:

West Midlands, WS10 9BZ: reliably commute or plan to relocate before starting work (preferred)
Experience:

Administrative: 3 years (required)
Work Location: In person