Job Description

Job Opportunity: Receptionist/Administrator - Sheet Street Surgery

Location:

Windsor, Berkshire

Position:

Part-Time 18 hrs per week, Monday & Tuesday 8am-6pm

Salary:

12.21 per hour

Start Date:

As soon as possible

Are you an organised, friendly, and motivated individual looking to be part of a dedicated team in primary healthcare? Sheet Street Surgery is seeking a

Receptionist/Administrator

to join our warm, professional team in providing outstanding care and service to our patients.

About the Role

As the first point of contact for our patients, you will play a vital role in ensuring they receive a welcoming and efficient service. You'll be responsible for managing incoming queries, booking appointments, handling administrative tasks and supporting the clinical team with day-to-day operations.

Key Responsibilities

Provide a courteous and effective reception service to patients and visitors Answer telephone calls efficiently and direct patients to the appropriate services Manage appointment bookings, including use of triage tools and hub referrals Process patient information accurately using clinical systems Respond to E-consults and email queries in a timely and professional manner Maintain effective communication within the practice team and with external healthcare partners Support other administrative duties as needed, including filing, scanning, and managing shared mailboxes

What We're Looking For

Excellent communication skills - verbal and written Strong organisational skills and attention to detail Ability to multitask, work under pressure and prioritise workload Confident using IT systems (previous EMIS experience is an advantage) Friendly, positive and team-oriented attitude Commitment to maintaining confidentiality and professionalism Flexibility to cover annual leave and absences as required Available for shifts between the hours of 8am and 6pm

Desirable Experience

Previous experience in a GP practice or healthcare environment Familiarity with NHS procedures and patient confidentiality standards

What We Offer

A supportive and friendly team environment
Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 18 per week

Benefits:

Company pension
Language:

English (required)
Work Location: In person