Job Description

Job Summary

At least 6 months of experience in the nail or beauty industry is required.

Long term work only.

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires excellent communication skills, a strong organisational ability.

Responsibilities

1. Working Time Log

2. Morning Preparation (10:00 - 10:30 AM)

- Check and refill: snacks, drinks, toilet paper (report if out of stock)

- Review bookings for the day

- Prepare notebook or device for notes

3. Customer Service (Throughout the Day)

- Offer drinks to clients

- Suggest deluxe service (commission applied)

- Request client reviews after services (commission applied)

- Assist technicians with English communication

- Help with choosing & putting away nail polish

- Assist with take-off bowls

- Prepare and clean pedicure stations before and after clients

- Sweep floor during busy hours

4. Communication & Client Handling

- Answer calls, bookings, and messages

- Guide clients on how to book

- Handle client complaints and report issues

5. Marketing Support

- Record videos/stories for Instagram

- Edit and send to manager

6. End-of-Day Duties (5:30 - 6:00 PM)

- Tidy and clean reception area

- Check and report supply shortage

- Note any issues during the day

- Report staff errors if any

7. Weekly Task

- Clean nail polish display shelf: once per week (e.g., Monday)

Salary & Commission

- Basic Salary: _____/month

- Commission:

- Each deluxe service sold: _____

- Each successful review: _____

Important:

- Weekly check & report empty polish colors

- Learn and explain nail care services (training provided)

- Incomplete tasks may result in a fine

Job Type: Part-time

Pay: 9.00-12.00 per hour

Expected hours: 32 per week

Additional pay:

Bonus scheme
Benefits:

Store discount
Schedule:

8 hour shift Day shift Every weekend Flexitime Monday to Friday Weekend availability
Language:

English (preferred)
Work Location: In person

Expected start date: 10/07/2025