Job Description

About the Role

The Grove Surgery in Felixstowe are looking for a receptionist on a part-time basis to join our busy team. Our surgery is an extremely busy practice and is expanding all the time. The staff and management are passionate about providing the best care for their patients.



The GP receptionist is the first point of contact for patients, providing friendly, efficient front-desk and telephone support.



The main responsibilities of the role include:
Making and answering calls Administrative duties Liaising with clinicians both in the surgery and elsewhere Organising appointments and telephone calls etc. Maintaining accurate records

You will be required to cover extra shifts to support your team so you will need to be flexible.

About the Candidate

To be considered for this position, you will have the following;
Excellent communication and customer-service skills Strong organisational and multitasking ability Accurate data entry and IT skills SystmOne Ability to stay calm under pressure Professional, friendly manner Commitment to confidentiality and patient privacy (GDPR) Reliable, calm, punctual, and team-focused

About Us

The team at the Grove Surgery are extremely supportive and committed to fostering growth and development. As a teaching practice, we are passionate about upskilling our current staff and creating a positive learning environment where everyone can thrive. We have a collaborative culture, emphasis on staff development, and commitment to delivering high-quality patient care.

The surgery itself is a large, modern, purpose-built facility equipped with the latest technology and resources to support high-quality patient care. Our commitment to innovation and continuous improvement ensures that both staff and patients benefit from a welcoming, efficient, and forward-thinking healthcare setting.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.