Due to internal advancement, The Canford Heath Group Practice is looking for a receptionist/care navigator for 20 hours a week, working shifts to join our supportive and inclusive team.
We are a busy yet friendly GP practice within a local Poole suburb with approximately 12,200 patients, set in a modern and spacious building at the heart of our community.
No two days are the same, and although busy, the work is varied and interesting.
You need a stoic approach, good attention to detail, good communication skills and excellent customer service.
As a receptionist at the practice you will be the first port of contact for patients, mostly via the telephone, and will be helping them book their appointments with the right clinician, answer their queries, liaise with their GP, or health professional, take requests for home visits, fact find, signpost to other services, amongst other wide ranging and varying queries.
High levels of efficiency and organisation are required and this role would suit someone with previous administration or medical reception work although full training will be given to all candidates.
The job is often highly pressured so an ability to keep calm whilst always maintaining a friendly and professional demeanour is essential, as is attention to detail.
Our practice team are welcoming and supportive and we reflect these values to our patients.
Shifts will be any time between 7.30am and 6.45pm Monday to Friday depending on business need, with the hours allocated to you the proceeding Monday.
We very much look forward to hearing from you and receiving your application. Do please visit our practice website for more information about us and our services.
Job Types: Part-time, Permanent
Pay: 12.21 per hour
Expected hours: 20 per week
Work Location: In person
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