Job Description

An exciting opportunity has arisen for a Receptionist/Cashier to join our Estates & Facilities Admin Team to provide confidential, accurate reception and cashier service at Maidstone and Tunbridge Wells Hospitals. The post requires a good working knowledge of all Microsoft Office packages and training will be provided for any Trust specific systems. Good numeracy skills and previous experience in carrying out simple accounting duties is essential, together with excellent communication, organisation and time management skills. The successful candidate will need to have a flexible approach with an ability to prioritise their workload
Main duties of the job
Working as part of the Reception and Cashier team, you will provide a first point of contact for all visitors to the hospital. You will make a positive contribution towards an atmosphere that ensures all visitors feel welcome, leaving them with a positive view of the Trust.
All team members will be expected to cover both reception and cashier duties, ensuring that these services are available at all times.
"Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway ICS"
About us
MTW is a large acute hospital trust in the south-east of England.We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Details
Date posted
24 December 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
24,465 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
359-7638973-T1
Job locations
Cross site
Maidstone
ME16 9QQ
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: TBC Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: TBC
Person Specification
Qualifications
Essential

• Educated to GCSE standard or equivalent
• To be numerate and have the ability to carry out simple accounting duties

Desirable

• Accountancy skills

Experience/Knowledge
Essential

• Level of knowledge/specialist knowledge required as a minimum, NVQ or RSA level 3
• Required training/courses undertake

Desirable

• Previous experience of working in a healthcare environment

Skills
Essential

• IT literate and able to prepare simple word documents

Desirable

• Ability to use Patient Centre

Person Specification
Qualifications
Essential

• Educated to GCSE standard or equivalent
• To be numerate and have the ability to carry out simple accounting duties

Desirable

• Accountancy skills

Experience/Knowledge
Essential

• Level of knowledge/specialist knowledge required as a minimum, NVQ or RSA level 3
• Required training/courses undertake

Desirable

• Previous experience of working in a healthcare environment

Skills
Essential

• IT literate and able to prepare simple word documents

Desirable

• Ability to use Patient Centre

Skills Required