Job Description

Job Overview

We are seeking a professional and organised Receptionist/Clerical Officer to join our team. This role involves managing front-desk operations, providing excellent customer service, and supporting administrative functions within our organisation. The successful candidate will be the first point of contact for visitors and callers, ensuring smooth daily operations and maintaining a welcoming environment. Previous experience in receptionist/clerical role is desirable.

Responsibilities

Greet patients and clients in a courteous and professional manner Answer and direct phone calls using proper phone etiquette Manage incoming call, Booking appointment and enquires Use Clinical system (eg emis) to record and update patient information Support the team with repeat prescriptions and admin tasks. Assist with scanning, filing and handling incoming and out going correspondence Ensure the reception and waiting room are tidy and presentable.

Qualifications/Essential Skills

5 GCSE's Grade C or above, or equivalent, to include English and Maths. Confident in the use of IT systems Strong organisational skills with attention to detail Strong communicator with professional manner Ability to multitask efficiently in a fast-paced environment Organised with strong time management abilities
This role offers an excellent opportunity for individuals seeking to work in a supportive team environment. The ideal candidate will be proactive, reliable, flexible and eager to contribute to the smooth running of our surgery.

To Request an application pack please email gp.z00271@gp.hscni.net

CVs will NOT be accepted

Job Types: Part-time, Permanent

Pay: 12.80-13.00 per hour

Expected hours: 23 per week

Benefits:

Company pension Free flu jabs
Work Location: In person