Job Description

Join Our Team of DayMakers - DayMaker Receptionists Wanted!
Location: Reading
Client: Investment Management

We're on the lookout for enthusiastic, people-focused individual to join our growing team of DayMakers as Receptionist. This is your chance to bring your energy, personality, and service-first mindset.

At On Verve, we believe great service starts with great people. That's why we don't just hire skillsets--we invest in personality, attitude, and potential. If you have a strong work ethic, a can-do attitude, and genuinely love delivering customer service that makes people smile, we'd love to hear from you!

What You'll Be Doing:

As a DayMaker Receptionist, no two days are the same. You'll be the face of the workplace, ensuring every employee, visitor, and guest feels seen, supported, and uplifted from arrival to departure.

Your key responsibilities will include:

Managing and responding to incoming queries and emails Using tools like Outlook, Excel, and Teams to stay organised and proactive Manage guest registration processes with professionalism. Support with managing suppliers such as stationery, printers etc. Managing copy point areas Creating monthly employee experience events on site Floor Walk audits. Take ownership of office floors and the surrounding areas to create the best employee experience, report any issues found Maintain a polished appearance and professional demeanour at all times. Offering a warm, professional, and memorable welcome and farewell to every guest Tackle unexpected challenges with a calm, solutions-focused mindset. Being the go-to contact for new joiners and familiar faces alike Supporting health & safety awareness on site Delivering next-level service with confidence and authenticity

What Makes a Great DayMaker?

A natural communicator - both written and spoken A passion for outstanding customer service Strong attention to detail and organisational skills Confident using Microsoft Office and video platforms A team player who's also happy to take initiative Resilience and flexibility in a fast-paced environment Comfortable with physical tasks (e.g. setting up rooms) A flair for visual presentation and creative thinking No two days are the same - you'll be a receptionist, entertainer, supporter, and planner, all while delivering a personable and polished service. Confidence and a personable nature, while always understanding that the service we provide must align with the client's expectations and brand values -- this remains the top priority at all times. Most importantly: a

positive attitude and willingness to go above and beyond

Whether you've been a receptionist before or bring experience from performing arts, high-end retail, events, or hospitality--we're interested in your ability to connect with people and create a great experience.

What Happens Next?

If we feel you have the relevant skills and DayMaker energy, we'll invite you to a culture chat--a two-way conversation that could lead to the next stage: a showcase of your supreme verve!

Who is On Verve?

We bring a fresh approach to guest services with enthusiasm and dedication. Through our DayMakers, we create unforgettable experiences for guests and employees, designed around the latest workplace trends. We are proud to be makers of someone's day.
Learn more: www.on-verve.com
Follow us: Twitter @On_Verve | Instagram @weareonverve

What is a DayMaker?

A DayMaker is someone who elevates every interaction. They own their environment and create a positive impact through awareness, service, and personality.

Our Values

Passionate about personality. Connecting through understanding. We celebrate individuality and embrace diverse thinking. We welcome new ideas and believe our people are our greatest source of innovation. We understand our environment and tune into the people we serve. Every detail matters -- we make someone's day, one thoughtful gesture at a time.
Job Types: Full-time, Permanent

Pay: 15.23 per hour

Expected hours: 40 per week

Benefits:

Company pension
Work Location: In person