Job Description

Job Overview

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front desk operations, ensuring a smooth and efficient patient experience. This role requires excellent organisational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. The Medical Receptionist will serve as the first point of contact for patients, providing exceptional customer service while maintaining confidentiality and professionalism.

Please be advised that this position will initially be offered on a zero-hour contract basis for a duration of three months. There is potential for the contract to transition to a permanent status following this initial period.

Having a Dbs is a plus*

Duties

- Extend a warm greeting to patients and assist them efficiently with the check-in process. - Manage appointment scheduling and confirmations utilizing electronic systems. - Accurately perform data entry tasks within the medical records system. - Address incoming phone calls with professionalism, effectively responding to patient inquiries and concerns. - Maintain organized patient records and ensure that all documentation is current. - Execute administrative responsibilities such as filing, scanning, and photocopying documents. - Collaborate with Doctors to facilitate smooth patient flow and communication within the practice.

Experience

The successful candidate should possess: Previous experience in a clerical or administrative role, preferably within a medical setting. Excellent customer service both in person and over the phone. Proficiency in using computerised systems for data entry and appointment management. Strong organisational skills with the ability to prioritise tasks effectively. Excellent phone etiquette and interpersonal skills to interact positively with patients and colleagues. Familiarity with Microsoft 365 is advantageous.
If you are passionate about providing excellent patient care and have the skills required for this role, we encourage you to apply for the position of Medical Receptionist within our team.

Job Types: Full-time, Part-time

Pay: 15.00-16.00 per hour

Expected hours: 37.5 per week

Benefits:

Flexitime
Schedule:

Monday to Friday
Ability to commute/relocate:

Blackheath SE3 0AX: reliably commute or plan to relocate before starting work (preferred)
Experience:

Receptionist: 1 year (required) Medical reception: 2 years (preferred)
Work authorisation:

United Kingdom (required)
Location:

Blackheath SE3 0AX (preferred)
Work Location: In person

Application deadline: 10/07/2025
Expected start date: 04/08/2025