Job Description

JOB DESCRIPTION / PERSON SPECIFICATION

JOB TITLE: Early Years Receptionist

RESPONSIBLE TO: Early Years manager

GRADE: Minimum wage

HOURS OF WORK: Monday - Thursday, 7.30 a.m. - 2:00 p.m. Term time.

PURPOSE OF JOB:

To provide and facilitate a friendly, effective, and efficient reception and administrative service, together with other support to the Early Years Manager, staff, and children, to facilitate the smooth running of the nursery.

CORE PURPOSE:

To work as part of a team to make a positive contribution to the whole nursery

To contribute positively to and support the vision, aims, and overall ethos of the nursery.

To promote high-quality communication between all members of the nursery community.

To maintain confidentiality at all times

PASTORAL CARE:

To be aware of, and act according to policies and procedures relating to child protection, pupil behaviour management, health & safety, security, confidentiality, and data protection, and report all concerns to an appropriate member of staff

To develop and maintain constructive and positive working relationships with parents, carers, and professionals

To maintain secure and up-to-date files relating to children on Tapestry.

A commitment to safeguarding and promoting the welfare of children

Attend all staff meetings and training.

DUTIES:

General office administration

Welcome visitors to the nursery

Answer incoming phone calls and deal with them accordingly

Update children's records, as required

Liaise with parents and caterers regarding online meal ordering

Liaise with suppliers of fruit and milk, including updating the Nursery Milk Reimbursement Unit (NMRU) regarding usage

Record attendance data and reasons for pupils' absence, as required

Prepare all Early Years paperwork:
- Making up starter packs
- Maintaining a list of children's attendance
- Maintain a spreadsheet of hours taken and a log of universal/extended funded hours
- Complete funding forms at the beginning of each term, calculate and obtain the parent/carer's signatures
- Prepare new starter paperwork
- Prepare online funding claims via the Early Years online portal

Send necessary communications to parents/carers via letters/emails/texts

Prepare letters regarding trips directed by trip leaders

Open post and disseminate to relevant staff

Take the post to the Post Office

Phone parents/carers to inform of any bumped head accidents

Assist in administering children's medication and completing associated paperwork

Prepare and circulate Newsletter as directed by the Headteacher

Process suspensions, as required

Produce celebration certificates at the end of each half term

Carry out a range of other administrative duties as required by the nurseey Manager.

Be aware of safeguarding procedures and respond appropriately

SUPPORTING PROCESSES:

Use initiative and discretion to ensure a smooth working environment, whilst working within agreed policies and procedures

To deal professionally with changing and often conflicting deadlines, with frequent interruptions to work

Professionally deals with parents/carers and other members of the public

WORKING CONDITIONS:

Frequent use of VDU. The post holder will be required to complete a 'Display Screen Equipment' (DSE) Assessment Form

Very busy and sometimes noisy nursery office environment

KNOWLEDGE, SKILLS, AND EXPERIENCE:

Good knowledge of ICT, use of Tapestry, and a high level of word processing and various other operations of online portals

Preferred level of education equivalent to 5 Grade 9 - 4 (previously A - C) GCSEs

Experience in a general office environment

Good communication and interpersonal skills

Confidentiality and professionalism

Good organisational and prioritisation skills

Job Types: Full-time, Part-time

Pay: 12.30-12.50 per hour

Expected hours: No less than 27 per week

Benefits:

Company pension Employee discount Employee mentoring programme On-site parking
Education:

A-Level or equivalent (required)
Experience:

Administrative : 1 year (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 20/08/2025
Expected start date: 01/09/2025