Job Description

Receptionist / Property Administrator

Location:

Livingston, West Lothian

Type:

Full-time, in-house

Hours:

Monday to Friday, 9am - 5.30pm (8.30am start every Tuesday for Team Meeting)

Saturday Requirement:

Every second Saturday, 9am - 1pm

Salary:

30,000 - 35,000 (dependent on experience and skillset)

Before You Apply... Read This

Bridges Properties is an extremely fast-paced, high-performing, and rapidly growing business. We are unapologetically ambitious, and the standards here are exceptionally high. Joining us is exciting, rewarding, and full of opportunity - but it is not for everyone.

Do not join us if:

You struggle to cope with a high volume of workload. You don't respond well to direct, constructive feedback. You're uncomfortable being measured, assessed, and held accountable for your performance. You want to completely switch off from thinking about your work the moment you finish for the day. You're not prepared to give more effort, passion, and commitment than you would in a "normal" workplace.
We are a business that is going places - fast. The environment is relentless, the expectations are high, and the pace is unlike anything you will experience elsewhere.

But if you thrive in a high-energy, high-standards environment...

If you're driven, competitive, hungry to grow, and excited by the idea of being part of something special...
If you want to join a company where your impact is visible and your career can accelerate quickly...
Then we want to hear from you.

About Us

At Bridges Properties, we have quickly become West Lothian's number one estate agency - listing and selling more homes than anyone else for two years in a row. We also hold the most 5-star reviews of any estate agency in the area - a reputation built on trust, exceptional service, and an unwavering drive to do things differently.

We are a fast-growing, forward-thinking business with big ambitions and a strong team culture.

About the Role

We are seeking a confident and capable

Receptionist / Property Administrator

to join our team. In this fast-paced, high-volume role, you'll bring energy, professionalism, and warmth to every interaction, ensuring every client enjoys a seamless and memorable experience.

You'll be at the heart of our operations - the first impression for our clients and a vital link between departments. The ideal candidate will be highly organised, proactive, and have excellent interpersonal skills. You'll thrive on multitasking, maintaining attention to detail, and supporting the wider team with a positive, can-do attitude.

What You'll Be Doing

Office Host

Ensure the office remains neat, tidy, and welcoming at all times. Greet visitors with warmth and hospitality, offering refreshments. Maintain an organised office environment, ensuring all supplies are stocked and readily available.

Client & Communication Management

Handle all forms of enquiries (email, phone, and WhatsApp) with professionalism and efficiency. Serve as the first point of contact for the office, greeting clients and visitors with warmth and care. Set up and manage client WhatsApp groups, ensuring regular updates and clear communication throughout their journey.

Diary & Time Management

Manage the team's diaries with precision, ensuring appointments, valuations, and key milestones are scheduled efficiently. Prioritise time-sensitive tasks and ensure smooth coordination between clients and team members.

Sales Progression Support

Conduct proactive "Keeping in Touch" calls to provide clients with updates and reassurance throughout the sales process. Handle reactive management tasks within sales progression, ensuring any issues or delays are addressed swiftly and effectively. Prepare settlement documentation accurately and in line with company procedures.

Office & Team Support

Work closely with the Sales Administrator, providing cover and support where required. Coordinate "For Sale" and "Sold" board updates and installations. Manage invoicing processes accurately and on time.

Client Conversion

Identify potential clients, book valuations, and promote our recommended services to maximise opportunities for the business.

What You'll Bring

Exceptional communication and organisational skills Strong multitasking abilities and attention to detail Confidence handling clients and providing first-class service A proactive, can-do attitude and a desire to constantly improve Ability to thrive in a fast-paced, high-growth environment A genuine passion for people, property, and teamwork

Our Values

Passion

- Showing passion in our work every day.

Creativity

- Thinking outside the box and always striving for better.

High Standards

- Setting the bar high for ourselves and our clients.

Development

- Constantly improving, individually and as a team.

Positivity

- Approaching every situation with optimism and solutions.

Giving Back

- Supporting our community and local charities.

Client Focused

- Putting our clients at the core of everything we do.

Why You'll Love It Here

Work with the #1 Estate Agency in West Lothian for listings, sales, and 5-star reviews Be part of a young, ambitious, and supportive team that's changing the industry Enjoy a fun, professional, high-performance culture where every day is different Genuine opportunity to grow and progress your career Make an impact -- your work will directly influence client satisfaction and company success

Package

Salary:

30,000 - 35,000 (dependent on experience and skillset)

Full-time, permanent role

30 days' holiday

(including public holidays)

Company laptop and mobile phone provided

Pension contribution

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Work Location: In person