Job Description

Who We Are...

Country Creatures Pubs, Restaurant & Rooms

Country Creatures opened The Double Red Duke in May 2021, a new addition to the family of pubs & inns overlooked by husband-and-wife duo, Sam & Georgie Pearman. The Duke boasts 19 bedrooms, Shepherds Hut Therapy room, Kitchen garden and a menu catered around open-fire cooking. Think beautiful traditional Cotswolds pub with a luxury new makeover. The Mason's Arms Inn then joined in 2024, DRD Bicester Village in 2025 and the Wild Duck is set to open its doors spring 2026.

The Role...

We are looking for the warmest, most hospitable people out there to join our team of experienced professionals, you will be helping to run a key part of our operation. Main duties will be checking guests in & out, handling calls and emails, being first point of contact for all guests enquiring and making reservations. The role will also include arrival and reservations checks, arranging extra treats for special occasions, taking payments for rooms and extras. Communicating with various on-site teams to make sure our guests' expectations are exceeded.

Essential Experience:

Knowledge of hotel systems beneficial, i.e., Rezlynx, SevenRooms, Fresha Previous experience within hospitality or service-based industry Clear communication skills Very well organised & good people skills Warm and friendly personality Team player Punctual, reliable and trustworthy Sense of urgency & can-do attitude

Details & Benefits...

Salary: 24000 a year; Plus Tronc approx. 6000pa, paid every last Friday of a month.


Schedule/Working hours: Full Time, 40 hours per week over 5 days. Mixture of early and late shifts (7.00-15.00 or 14.00-22.00) and some mid shifts as and when business requires. We also welcome part time applicants but must be able to work some evenings and weekends. Candidates may also be considered for senior roles, depending on previous experience.


Location: Clanfield, Oxfordshire, OX18 2RB




Benefits: Employee discount for food, drink, rooms & treatments. Extra paid holiday day for every year worked (up to 5 max).


INDFOH