Job Description

Job Overview

We are looking for a friendly face to welcome our customers at the reception. You will be the first point of contact for people entering the studio. You must be confident dealing with the public, both adults and children. An interest or previous experience in dance would be advantageous but not essential. The role is initially for Wednesday evening 4-7.30pm, however more evening hours may become available in the future.

Responsibilities

To welcome visitors through the secure door, this means opening the door for them to enter. Collect social media content on the dance school device eg testimonials from parents, class videos, TikTok videos etc to be sent to the Principal for posting/advertising purposes. Maintain a clean reception area and collect/pass on any messages from parents to the Principal. Contact local businesses for collaborations/offers for marketing. Provide exceptional customer service by responding promptly to client inquiries and resolving issues effectively. Reach out to current and potential followers to create trial bookings. Help with events, e.g., performances etc which may fall outside regular hours. This will be subject to your availability, but a willingness to help is an advantage and will always be discussed in advance.

Qualifications

Proven experience in sales administration or similar administrative roles. Strong organisational skills with the ability to prioritise tasks effectively. Excellent communication skills in English, both written and verbal. Demonstrated ability to manage time efficiently and work independently under minimal supervision. Previous experience in customer service is advantageous but not essential. This role offers a supportive environment for professional growth within a reputable organisation committed to excellence in service delivery. The potential for more evening hours a possibility in the future.
Job Types: Part-time, Freelance

Pay: 13.00 per hour

Expected hours: 3.5 per week

Benefits:

On-site parking
Work Location: In person