Job Description

Reporting to: Head of Standards & Certification

Contract: Permanent/Full Time

Salary: 44,820 - 46,450 per annum (GBP) (Salaries are graded against our pay framework and are non negotiable)

Interview date: Wednesday 12th & Friday 14th November (in person)

Location: Whitechapel, London with hybrid working (1-2 days per week in office)

Closing date: 9am, Wednesday 3rd December 2025.

Change is a constant at B Lab UK. Certified B Corps aren't just ticking boxes - they're on a journey, navigating an ever-changing landscape. And as our

Recertification Lead

you'll be guiding them through it.

In this opportunity, you'll put all your customer, stakeholder, communication and project management abilities into delivering and supporting B Corp recertification. It's an evolving process that requires trust, inclusiveness, integrity, balance - and a passion for contributing to the long-term wellbeing of people and the planet. We believe you'll bring your own unique take on that.

B Lab UK

is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. 2,500 of those businesses are in the UK.

As

Recertification Lead

, you'll focus on managing and creating recertification processes - supporting companies through their journey and the transition to B Lab's new standards.

Lead the transition of recertification processes to adapt to the new standards. Maintain standards expertise and collaborate with the Community Team to support B Corps to recertify. Create and deliver the customer journey, devising different journeys, communications plans and resources to provide a tiered and scalable offering. Establish key metrics to measure success of processes and monitor progress. Manage the Recertification Coordinator and work closely with them to ensure a timely, well-supported and successful customer journey. Lead on communication and engagement with highest priority recertifications, providing technical support around the recertification process and the standards to non-specialists.

Please refer to the job description for full requirements for this role.

The kind of things we're looking for...

Clear potential to ensure a positive customer journey, in order to

go further together

. Good stakeholder management, with the ability to handle complex and sensitive communications, to engage at all levels, and to develop/enhance and embed resources. Strong organisation and project management abilities, including establishing and using metrics/KPIs to measure and track success of a project/process. Analytical mindset, focused on continuous improvement, with experience developing and improving processes/systems in order to

raise the bar

and

bring out the best in everyone

. Ability to pick up new information quickly and communicate technical details effectively. A proactive and flexible approach, with the ability to manage multiple priorities, roll up your sleeves and

choose courage over comfort

. Experience in Salesforce or similar CRMs, plus (ideally) digital accessibility. Commitment to the principles of justice, equity, diversity and inclusion. Passion about sustainability - especially how business can

be a force for good

.

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: 44,820.00-46,450.00 per year

Benefits:

Additional leave Casual dress Company events Company pension Cycle to work scheme Flexitime Health & wellbeing programme Life insurance Paid volunteer time Private dental insurance Private medical insurance Sick pay Work from home
Work Location: Hybrid remote in London E1 5LJ