Job Description

Records Controller#

Location

York, GB#

Department Name

SCO - Asset Information Services#

About Network Rail

Join Our Team at Network Rail!

Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!

About our people and the recruitment process -

We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.


We're also a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.











#

Brief Description

This role sits within

Supply Chain Operations (SCO)

, an area of the business which supplies and delivers the logistics, materials, components, rail and road fleet that enable the maintenance and renewal of the railway.


SCO keeps the materials, machinery and components required by its customers moving - making sure they are on-site when needed so work can go ahead as planned and on schedule. Watch our video Working in Supply Chain Operations


Working with us is More than a Salary











#

About the role (External)

Are you a natural motivator, ready to inspire others to reach their full potential? If you have team leader experience, you're exactly who we're looking for! Join our team at our National Records Centre as a Records Controller and make a lasting impact! Your leadership skills will be invaluable as you train, guide and supervise our dedicated team of Records Assistants, ensuring they excel in their roles.


At Network Rail we understand the value of precise record-keeping. As a Records Controller, you'll be an essential member of our team, ensuring the smooth flow of information and maintaining meticulous records that drive our success.



Your meticulous attention to detail will be put to the test as you organise and catalog a vast array of records. From financial documents to client files, your expertise will ensure that information is readily available, empowering our teams to make informed decisions and drive business growth.



Team leader experience would be beneficial, as you will be training and supervising the activities of our Records Assistants.

Your responsibilities will include:

1. Train and supervise the activities of allocated assistants.


2. To make records available to authorised personnel when required and to investigate the circumstances of requests of records already booked-out or unobtainable and report on the position.


3. Track and control the movement of records and electronic data from/to the Record Centre. Monitor the appropriate use of configuration control to amended records and advise on records format.


4. Managing a team resource to supply information only prints, source records, Computer Aided Design (CAD) files, and data when required.


5. Identify potential areas for improvement to records centre processes and make recommendations. Identify and report any areas of potential non-compliance with the records centre processes.


6. Liaise and visit external contractors advising them of records management requirements.


7. Provide advice on records management, record centre processes and advice on systems in relation to configuration issues and records format.


8. Undertake forecasting of records requests in order to anticipate workload and plan resource requirements.

Ideal candidates for this position would demonstrate the following:

Essential

Ability to build relationships with contractors. Ability to manage customer expectation and SLAs. Supervisory experience. Team working skills.

Nice to have

Basic understanding of engineering technology. CAD experience. Records management experience. Educated to "A" Levels or relevant experience.

Vacancy type:

This role is permanent.

Location:

This position is based at York Audax Road.

Hours:

35 hours per week with hybrid working and travel as required.

Salary range:

24,000 - 27,000 per annum, depending on skills and experience.

Closing date:

2 October 2025. Late applicants will not be accepted. This role is being advertised internally only

.

You will need to complete a supporting statement addressing how you meet the essential criteria,

please complete this as part of the application process and

add this to your CV in one document

.

Applicants who do not complete this statement will not be shortlisted. Please see attached guide - How to complete Supporting Statement.

If you cannot access the guide, please contact

RSResourcing@networkrail.co.uk

and we will send you a copy.

If you would like any reasonable adjustments support during your application or throughout the recruitment process, please do not hesitate to contact the Resourcing Team who will happily assist.


Below are some examples of adjustments we can make:

Changing a provision, practice or 'the way things are done'

For example, we can give candidates extra time to complete online, tasks or interviews as needed.

Changing a physical feature of our workplace

For example, office/room layout can be adapted to accommodate individual needs.

Providing extra equipment or assistance

For example, we can provide sign language interpreters and support workers where needed. Alternative document formats can be made available.


There are lots of other adjustments we can consider - please just ask!


The recruitment process will consist of shortlisted candidates being invited to take part in the following;

Competency Based Interview

Candidates who are shortlisted for interview will be contacted by phone or email.


For further information about how we recruit, please visit: https://www.networkrail.co.uk/careers/how-we-recruit/


You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.




Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.*



Skip navigation elements to page contents
Home

Jobs Home Jobs Search Recruitment Home

Job: IRC2326536

===================


Apply Now



Records Controller#

Location

York, GB#

Department Name

SCO - Asset Information Services#

About Network Rail

Join Our Team at Network Rail!

Are you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country. We're an organisation where people truly matter, and when you join us, you matter to us and millions of others. Click here to watch our inspiring video to learn more about us!


We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone. Discover more about the importance of Diversity and Inclusion at Network Rail by clicking here.


Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!

About our people and the recruitment process -

We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.


We're also a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.











#

Brief Description

Route Services

is a division of Network Rail that provides the Routes with services so they can help Network Rail deliver a better railway for a better Britain. We support the Routes with a myriad of services and supplies they need to maintain and operate the railway. See the diagram for a breakdown of our services. To learn more, please click here to watch our video.


This role sits within

Supply Chain Operations (SCO)

, an area of the business which supplies and delivers the logistics, materials, components, rail and road fleet that enable the maintenance and renewal of the railway.


SCO keeps the materials, machinery and components required by its customers moving - making sure they are on-site when needed so work can go ahead as planned and on schedule. Watch our video Working in Supply Chain Operations


Working with us is More than a Salary











#

About the role (External)

Are you a natural motivator, ready to inspire others to reach their full potential? If you have team leader experience, you're exactly who we're looking for! Join our team at our National Records Centre as a Records Controller and make a lasting impact! Your leadership skills will be invaluable as you train, guide and supervise our dedicated team of Records Assistants, ensuring they excel in their roles.


At Network Rail we understand the value of precise record-keeping. As a Records Controller, you'll be an essential member of our team, ensuring the smooth flow of information and maintaining meticulous records that drive our success.



Your meticulous attention to detail will be put to the test as you organise and catalog a vast array of records. From financial documents to client files, your expertise will ensure that information is readily available, empowering our teams to make informed decisions and drive business growth.



Team leader experience would be beneficial, as you will be training and supervising the activities of our Records Assistants.

Your responsibilities will include:

1. Train and supervise the activities of allocated assistants.


2. To make records available to authorised personnel when required and to investigate the circumstances of requests of records already booked-out or unobtainable and report on the position.


3. Track and control the movement of records and electronic data from/to the Record Centre. Monitor the appropriate use of configuration control to amended records and advise on records format.


4. Managing a team resource to supply information only prints, source records, Computer Aided Design (CAD) files, and data when required.


5. Identify potential areas for improvement to records centre processes and make recommendations. Identify and report any areas of potential non-compliance with the records centre processes.


6. Liaise and visit external contractors advising them of records management requirements.


7. Provide advice on records management, record centre processes and advice on systems in relation to configuration issues and records format.


8. Undertake forecasting of records requests in order to anticipate workload and plan resource requirements.

Ideal candidates for this position would demonstrate the following:

Essential

Ability to build relationships with contractors. Ability to manage customer expectation and SLAs. Supervisory experience. Team working skills.

Nice to have

Basic understanding of engineering technology. CAD experience. Records management experience. Educated to "A" Levels or relevant experience. #

How to apply (External)

Vacancy type:

This role is permanent.

Location:

This position is based at York Audax Road.

Hours:

35 hours per week with hybrid working and travel as required.

Salary range:

24,000 - 27,000 per annum, depending on skills and experience.

Closing date:

2 October 2025. Late applicants will not be accepted. This role is being advertised internally only

.

You will need to complete a supporting statement addressing how you meet the essential criteria,

please complete this as part of the application process and

add this to your CV in one document

.

Applicants who do not complete this statement will not be shortlisted. Please see attached guide - How to complete Supporting Statement.

If you cannot access the guide, please contact

RSResourcing@networkrail.co.uk

and we will send you a copy.

Click 'Apply now' to submit your application. If you would like to speak the Resourcing Team, please contact us using the email address above.


If you would like any reasonable adjustments support during your application or throughout the recruitment process, please do not hesitate to contact the Resourcing Team who will happily assist.


Below are some examples of adjustments we can make:

Changing a provision, practice or 'the way things are done'

For example, we can give candidates extra time to complete online, tasks or interviews as needed.

Changing a physical feature of our workplace

For example, office/room layout can be adapted to accommodate individual needs.

Providing extra equipment or assistance

For example, we can provide sign language interpreters and support workers where needed. Alternative document formats can be made available.


There are lots of other adjustments we can consider - please just ask!


The recruitment process will consist of shortlisted candidates being invited to take part in the following;

Competency Based Interview

Candidates who are shortlisted for interview will be contacted by phone or email.


For further information about how we recruit, please visit: https://www.networkrail.co.uk/careers/how-we-recruit/


You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

Network Rail Benefits

- To find out about what benefits we offer, click here


All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information


Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.*



' + jtitle + '

');var irc = location.href.substring(location.href.indexOf('&p_svid=')+8,location.href.indexOf('&p_spid=')); $('.x6d .xd5 > td:first-child').html('

' + jtitle + '

--------------------

Ref: IRC' + irc + '

'); $('span').css("color", "inherit"); });
Apply Now



Copyright 2001 Oracle Corporation. All rights reserved.
Privacy Statement