Job Description

Job Title: Records Officer
Location: Ealing (Hybrid working, 3 days office / 2 remote, after training)
Hourly rate 18.86 PAYE / 24.92 Umbrella per hour
Contract Length: 3-month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 35 hours
ASAP Start
We're looking for a meticulous and proactive Records Officer to join our Children's Services team. This is your chance to play a key role in safeguarding information and ensuring smooth access to critical records that support the wellbeing of children and families across our borough.
What You'll Be Doing:

• Maintain and improve electronic and paper records systems across Children's Services.

• Ensure compliance with GDPR and retention policies.

• Coordinate Access to Records requests and liaise with internal teams and external agencies.

• Support data quality and integrity on the MOSAIC system.

• Provide reports and insights to senior managers and contribute to statutory returns.

• Lead on archiving, scanning, and retrieval of sensitive records.

• Champion a culture of excellent information and records management.

What We're Looking For:

• Strong administrative experience in a fast-paced environment.

• Experience using the MOSAIC system.

• Excellent organisational skills and attention to detail.

• Ability to manage competing deadlines and prioritise effectively.

• Knowledge of data protection legislation and confidentiality protocols.

• Strong communication skills and a collaborative approach.

• Confidence in supporting colleagues and improving data processes.

Desirable Skills:

• Experience in Children's Services or a similar setting.

• Experience using MOSAIC (desirable)

• Ability to analyse and improve current systems and workflows.

• Familiarity with Freedom of Information and Subject Access Requests.

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Skills Required