Job Description

Job Reference: 77931


Posted: Wednesday 30th July 2025


Closing Date:

Wednesday 13th August 2025

Up to 12.40 per hour

Gateshead, Tyne and Wear

Full-Time/Part-Time

Creative Support are looking to recruit a support worker who is experienced in working in with people who have mental health support needs, for our Gateshead based service.





You will be working with an outcome-focused floating support team for people over the age of 18 who are experiencing homeless, or who are at risk of homelessness and have housing related support needs. The service is commissioned by Gateshead Council and will provide a time-limited support service from an office in Gateshead.

The service will work with individuals with complex and often chaotic lives to provide a range of support options, including:

Support in people's own homes

Drop-in sessions and activities/courses at our office

Signposting services to ensure people have the support they need to find and maintain tenancies in the local community.




You will manage a case-load and provide direct support to service users in accordance with their holistic support plans. As a recovery worker you will support service users who have complex and multiple needs, taking a multi-agency approach that ensures people have access to appropriate services that meet those needs. You will work with service users who require longer term support with the aim of stabilising their lives through supporting them in developing the necessary skills and confidence for finding and managing a tenancy. You will promote inclusion, independence and wellbeing with the aim of enabling service users to become active and productive citizens.





You will support service users by providing one-off interventions and longer term support, devising clear exit strategies that take into account opportunities to build resilience, local connections and knowledge of local service provision.

Support will focus on the following areas;

Resettlement & tenancy sustainment

Prevention of tenancy failure or homelessness

Maximised income

Financial management and resilience

Meaningful activity including; volunteering, training and employment

Improved health and wellbeing including; smoking cessation, reduction in alcohol consumption and substance misuse, increased physical activity, improved diet and greater engagement with primary and specialist health care services

Improved engagement with probation and rehabilitation services, and criminal justice agencies

Improved self-reported quality of life and self-reliance

Improved connections to local community activities and leisure opportunities.




This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. You will be required to work in a flexible manner on a rota which may include evenings, weekends and nights. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture.

Vacancy Reference Number: 77931

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number





Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.





Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK

Application Instructions:

In order to apply, please read the job description and then complete the online application form.


You can also download a copy of our application form. Completed Application Forms must be submitted to our Head Office address (below) or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.


If you require any advice on completing your application form, please call us on 0161 236 0829.


Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS