Job Description

Crisis Recovery Worker - Blackpool Haven (Fixed Term)

Location:

259 Whitegate Drive, Blackpool, FY3 9JL

Working Hours:

37 hours per week. We are recruiting for a full time member of staff to cover the Blackpool wellbeing centre between the hours of 10:00-22:00, you will need a degree of flexibility where shift work is required on a rota basis including evening and weekends.

Contract Type:

Fixed Term until 31/07/2026

Salary:

24,243 - 28,930 per annum

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join

Waythrough

, one of the UK's leading mental health and social support charities, and make a lasting impact every day.

We support over

125,000 people each year

through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.

About the Role

Do you have an understanding of mental health issues or experience of working in mental health? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Welcome to Richmond Fellowship as a Crisis Recovery Worker.

Your challenge? To manage the service's resources and monitor, develop and share good practice across staff teams to ensure everyone is better equipped to work with a greater range of challenging support needs. We'll also rely on you to provide high quality support to clients, build positive relationships with multi-disciplinary organisations and make sure that data entry onto our reporting system is accurate and timely.

What You'll Do

You will be solution focused and outcome driven, you're great at leading, supervising and motivating others using tact and diplomacy and a firm but inclusive, open style of working. You also have a flair for managing conflicting demands and priorities and a flexible attitude to working hours . A proven track record in a mental health care setting is, of course key, as is a good understanding of recovery and co-production and experience of carrying out investigations and writing reports and recommendations. You will need to be a great listener, with a flexible approach and a flair for planning and prioritising a busy workload. You will enjoy motivating and engaging people in a range of developmental interventions and activities. What's more, you will have a good understanding of mental health issues and how they affect people and their loved ones.

Duties will include:

Liaising with clinical teams to discuss referrals and clinical presentation of service users, leading on risk management and safety planning for individuals experiencing a mental health crisis and introducing therapeutic tools and interventions to services users tailored to their particular needs. Entering accurate case notes onto our IT system. Regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community.

To Succeed in This Role, You'll Need:

Ability to communicate effectively at all levels Ability to respond compassionately to sensitive and complex issues Able to motivate, support and advocate for people using services Able to work effectively unsupervised and as part of a team Able to keep good and accurate records Ability to plan and prioritise workload Good interpersonal and listening skills Able to keep good and accurate records Ability to plan and prioritise workload Able to demonstrate a commitment to self-development & training Able to demonstrate personal & professional integrity Ability to work under pressure Good IT skills, including in Word, the use of databases and email Able to work flexibly to meet the needs of the Service and people using services Able to participate in a 24 hour/7 day week shift rota, undertake on call duties and stay away from home at night
To view the full job and person specification, please click here.

?We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

About Waythrough

Formed in 2024 through the merger of

Humankind

and

Richmond Fellowship

, Waythrough is now one of the largest mental health and social support charities in England.

With

3,500 staff and volunteers

across more than

200 services

, we help people to live full, meaningful lives.

Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration -- but wherever you join us, you'll be part of one supportive team, sharing one purpose.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:

27 days' annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3x annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days' annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirationsportals 500 Recommend a Friendbonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities -- especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email

recruitmentteam@waythrough.org.uk

.

How to Apply

If you're viewing this advert on an external platform such as Indeed, please click

'Apply via Company Website'

to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

Job Types: Full-time, Fixed term contract
Contract length: 7 months

Pay: 24,243.00-28,930.00 per year

Work Location: In person