Job Description

Competitive

Location:

Liverpool (office-based,with potential hybrid opportunities negotiable)

Salary:

Competitive

Contract:

Full-time,Permanent

About Britbet

Britbet is dedicated to delivering exceptional race-day experiences through innovative betting services and strong partnerships across UK racecourses. We're a fast-moving,collaborative business where every team member plays a part in driving operational excellence and customer satisfaction.

The Role

As our

Recruitment and Administration Manager

,you will play a key role in shaping how we attract,hire,and retain talent while ensuring smooth day-to-day business operations.


You'll manage a team of four (recruitment and administration staff),oversee recruitment processes across multiple locations,and work closely with Operations,HR,and Finance to provide efficient,people-focused support.


This is an ideal role for a confident leader who thrives on variety and enjoys balancing strategic oversight with hands-on delivery.

Key Responsibilities

Leadership and Team Management

Lead,motivate,and develop a team of four,including recruitment and administration staff. Manage workload allocation,performance reviews,and professional development. Foster a culture of accountability,collaboration,and continuous improvement.

Recruitment and Talent Acquisition

Partner with the Operations and HR teams to understand staffing needs across all areas. Manage the end-to-end recruitment process -- from job posting and candidate screening to offer management and onboarding. Manage relationships with agencies,job boards,and recruitment platforms (e.g.,Talent Funnel,Indeed). Monitor recruitment metrics such as time-to-hire,cost-per-hire,and staff retention; prepare quarterly reports for Finance and Operations Directors. Monitoring efficiencies within the recruitment admin to ensure a smooth candidate journey:Time taken to hire,onboarding,right to work documentation,contracts,etc. Ensure all hiring practices comply with right-to-work and data protection regulations.

Business Administration and Operations Support

Oversee the day-to-day administration of the Liverpool head office,including office supplies,health & safety,and facilities management. Manage supplier and hotel contracts for centralised staffing support and travel bookings. Supervise cash collection and delivery coordination with G4S and ensure accurate reporting. Lead on customer correspondence,complaints,and follow-up processes. Manage uniform stock,purchase orders,and management of voucher orders Supervise the staff accreditation process is delivered to requirements and the relevant deadlines. Managing the arrangements of payment of winnings for customers who did not claim at the racecourse Ensuring thorough Investigations are carried out for lost ticket claims and duplicate card queries

What We're Looking For

Essential skills & Experience

Proven experience leading recruitment and/or administrative teams. Strong people management skills with experience in performance management and coaching. Excellent communication and stakeholder management abilities Proficient in Microsoft Office (Excel,Outlook,Word).

Desirable skills

Experience using Talent Funnel or similar application tracking system (ATS) Background in hospitality,leisure or event based recruitment.

Why Join britbet

Competitive Salary Company pension Private medical insurance Life insurance Cycle to work scheme Free on-site parking Referral programme * A supportive,down-to-earth culture where your contribution truly matters