Job Description

It takes a truly special person, with the right personality and a passion for making a real difference, to work for Right at Home.

Right at Home Bromley provide premium quality homecare to adults with physical disabilities and the elderly. We have built up a first-class reputation world-wide, and are recognised as one of the top industry leaders in the UK.

A new and exciting opportunity has become available to join our fantastic team as our Recruitment & Marketing Coordinator. We are looking for a highly experienced and enthusiastic professional who is keen to take on a stimulating role that will support us in shaping the future of our award-winning business.

We are looking for someone who is creative and forward thinking in their training and recruitment process. At Right at Home, we only recruit passionate like minded individuals who genuinely want to offer the best quality service at all times. Therefore, we are looking for an individual who will put time and effort in to finding these key qualities in every new member of our team.

Main Duties & Responsibilities:

Recruitment

Liaising with the Business Owner and Registered Manager with regards to CareGiver training and recruitment requirements Lead all aspects of recruitment activity ensuring compliance with Franchise Standards and regulatory requirements through effective management of the Caregiver experience Placing job advertisements, online and on all other suitable platforms including out in the local community Dealing with vacancy enquiries and sending application forms and psychometric assessments to potential candidates and collating the results to support the interview process Shortlisting candidates, scheduling interviews and conducting phone screenings and face to face interviews Ensuring all applicant paperwork is fully completed as per Right at Home and statutory requirements, and is signed and countersigned Checking of all Work Permit/Visa/Home Office documents where applicable Applying for written references for all applicants and verifying references on return Checking of all ID documents against application paperwork and applying for Enhanced DBS documents for all applicants and tracking the progress of each application where required

Marketing

Plan and implement a social media strategy Set up and run successful social media advertising Support with internal communications with the CareGivers Create on brand designs and artwork Website updates and content management

Training

Maintain training records for all staff in accordance with company requirements and regulatory bodies To deliver or arrange for CareGivers to receive any additional training which has been identified through observation or supervision as being required Ensure monitor and ensure e-learning is completed To ensure training compliance

Retention and Structured Support

To ensure the end to end candidate experience is a positive and engaging proposition. Create a plan with the team for each stage of the Caregiver journey to ensure they are fully supported, with touchpoints in place, especially within the first 12 weeks. Monitor the quality of annual appraisals and coach and develop key players in this area. Monitor staff welfare, morale, and wellbeing. Responsible for planning structured team meetings and social events. Owner of reward and recognition programmes and communicating all resources available to them Review completion of exit interviews and identify any common threads to share with wider key player team to put solutions in place. Overall responsibility for employee files; ensuring that they are all compliant, up to date and accurate. Set targets, analyse and monitor, recruitment, retention, and training data to continually improve and hold team accountable for delivery of HR key performance indicators. Keep up to date on industry trends and best practice on all areas relating to Caregiver recruitment, training, and engagement. Support the operations team with any people related issues. Take and follow advice from external HR advisors on any employment related issues such as disciplinaries and support the operations team in conducting these meetings in line with company policies and procedures. Carry out any other duties deemed necessary for the successful operation of the business. Participating in the on-call service as required

Qualifications & Experience:

Experience of delivering Care is desirable Delivering training & development programmes; a qualification is beneficial. End to end recruitment. Previous Interviewing experience and ability to put an applicant at ease General office administrative experience and knowledge of all Microsoft applications Flexibility to work outside 9-5 Monday to Friday to meet the demands of the business. Strong interpersonal skills with the ability to build rapport quickly. Excellent verbal and written communication skills. Good working knowledge of IT Systems with experience of Microsoft Office, working with HR systems and virtual communication platforms with the ability to learn and adopt new technologies where appropriate. Line management experience. Excellent presentation skills. Team player who is self-motivated, results driven and resilient. Ability to communicate and motivate others, helping them to achieve their potential. Excellent organisation and prioritisation skills with the ability to work accurately under pressure.

Abilities, Skills & Behaviours:

Ability to adapt your training style and resources to meet individual learning styles Working knowledge and understanding of training requirements in the domiciliary care sector General office administrative duties - maintaining CareGiver training records, written assessments and observations. Process and procedure driven with the ability to adapt to change Excellent communication skills at all levels Ability to work on your own initiative and as part of a close network team Good planning and organisational skills incorporating excellent time management Ability to work to strict timeframes and deadlines without hindering on quality of delivery

What we offer?

If successful for this position, we will offer quality continuous professional development and access to our Career Pathway and Training Academy subject to passing your probation period.

What next?

If you think this sounds like you, please apply and tell us why you think you have got what it takes to take advantage of this excellent opportunity.

Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics.

Job Types: Full-time, Permanent

Pay: 25,000.00-26,000.00 per year

Licence/Certification:

Driving Licence (required)
Work Location: In person