Job Description

About Montcalm Collection

Montcalm Collection is a portfolio of luxury hotels in London, offering a seamless blend of the city's rich heritage and contemporary sophistication. Each hotel within the collection reflects its unique location, providing guests with tailored experiences that highlight London's diverse attractions--from fine dining and wellness retreats to modern British design and historic landmarks. The collection includes iconic properties such as

Montcalm Royal London House

, located in the former Royal Mail headquarters, and

Montcalm Brewery

, housed in the historic Whitbread Brewery.

Montcalm East

, near Shoreditch, serves as a creative hub, while

Montcalm Mayfair

, promises boutique five-star luxury in one of London's most prestigious neighbourhoods.


Beyond luxury accommodation, Montcalm Collection is committed to creating holistic experiences that prioritise comfort, well-being, and exceptional service. From the urban creativity of

Montcalm East

to the tranquil escapes at

Inhabit, Queen's Gardens

and

Inhabit, Southwick Street

, the collection caters to a wide range of travellers seeking refined elegance and modern convenience. With additional offerings like

Montcalm Townhouses

and

Park Grand Hotels

, a stylish 4-star boutique brand, The Montcalm Collection continues to set the benchmark for premium hospitality in London.

Overview

The

People & Culture Recruitment Manager

plays a key role in delivering a seamless, luxury-standard experience for every new team member across the Montcalm Collection. As the first point of contact in the employee journey, this role is responsible for providing warm, professional, and values-led support from application through to onboarding and beyond.


Working closely with the wider People & Culture team, the Recruitment Manager ensures that recruitment processes run smoothly, candidates feel informed and welcomed, and hiring managers are supported at every stage. This position embodies and promotes the Montcalm values of Belonging, Sensitivity, Wellbeing, Changemaking, and Sustainability through exceptional service, communication, and care.

Key Attributes:

Familiarity with Employment Law and best hiring practices.

Knowledge of hospitality, role requirements across all departments,

High attention to detail and commitment to a luxury quality service,

A friendly and approachable attitude with a genuine passion for hospitality.

Impeccable grooming and presentation standards,

Ability to work under pressure and handle challenging situations with grace.

Problem-solving skills with a focus on employee satisfaction.

Strong organisational skills and multitasking abilities.

High level of professionalism, discretion and integrity.

Working Conditions:

Full time office-based position.

Must be flexible to commute to properties around London to support HR initiatives and functions.

Essential

Strong written and verbal communication skills, with a confident and professional telephone manner.

Proven organisational and administrative skills, with high attention to detail.

A proactive and flexible approach, able to prioritise tasks and manage time effectively.

A genuine passion for hospitality and a commitment to delivering a luxury-standard candidate experience.

Ability to maintain confidentiality and handle sensitive information with discretion.

Experience in using Microsoft Office (Outlook, Word, Excel) and digital systems.

Good Knowledge of right to work checks and pre-employment compliance processes.

A collaborative and helpful attitude, able to build strong working relationships across departments.

Desirable

Experience in a recruitment or HR management role, ideally within hospitality, luxury, or high-volume sectors.

This job description is designed to outline primary duties and conditions related to the Recruitment Manager position at Montcalm Collection. It is not an exhaustive list and additional tasks and responsibilities may be required as directed by Head of People & Culture, or Head of Hotels.

Benefits

Competitive salary

A supportive, empowering team environment

Benefits platform with various discounts

Wellbeing support, workshops and advice

28 holidays including eight bank holidays, with more holidays after two-year service

Cash-back health benefits, including optical, dental, chiropractor and physio services

Discounted gym membership

Access to Wellbeing platform and sessions, including EAP

Celebrate your special day with a fully paid day off on your birthday.

Awards and Recognition Programme

Annual parties

Regular and ongoing training and development, including leadership workshops

Pension scheme

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice.


Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.


Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role.



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